Julia Bella
Summary
Experienced professional with a proven track record in customer service, time management, and healthcare. Skilled in problem-solving and creating effective solutions. Exceptional verbal and written communication abilities, with a solid background in fostering positive relationships and surpassing objectives. Eager to enhance skills and make meaningful contributions to organizational success. Recognized for being diligent, ethical, and meticulous in all endeavors.
Overview
15
15
years of professional experience
Work History
Fruit Picker
Porterville Citrus Inc.
03.2025 - Current
- Picked and arranged fruit following specified instructions.
- Harvested high volumes of ripe, quality fruits from fields and orchards.
- Enhanced fruit quality by carefully selecting ripe and undamaged produce during harvesting.
- Removed and discarded damaged fruits to improve harvest quality.
Senior Rehabilitation Specialist
Centre For Neuro Skills
05.2014 - 07.2024
- Increased overall patient satisfaction by providing compassionate care and clear communication.
- Collaborated with multiple teams to develop customized treatment plans for individual patients.
- Established rapport with patients quickly by demonstrating empathy, understanding their concerns genuinely.
- Enhanced patient recovery by implementing innovative rehabilitation techniques and strategies.
Cashier
Lowes Home Improvement Stores
10.2012 - 05.2014
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Sr. Customer Care Assistance
ACS Xerox
06.2010 - 07.2012
- De-escalated customer issues with proven conflict mediation and problem-solving abilities
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints
- Researched resolutions, contacted necessary departments and responded back to customer by phone, mail or fax as follow up
- Revised account information, and inform of repayment plan options
- Counseled borrowers on temporary stop payments and perform research request for banking actions.
- Engaged in active listening with customers, confirming and clarifying information to provide comprehensive support.
Education
Some College (No Degree) - Animal Science
Bakersfield College
Bakersfield, CASkills
- Critical thinking
- Strong communication skills
- Wound care
- Fall prevention strategies
- Continuing education commitment
- Skilled in prosthetics
- Problem-solving abilities
- Support clients
LANGUAGE
English - Fluent
Spanish - Advanced
Timeline
Fruit Picker
Porterville Citrus Inc.
03.2025 - Current
Senior Rehabilitation Specialist
Centre For Neuro Skills
05.2014 - 07.2024
Cashier
Lowes Home Improvement Stores
10.2012 - 05.2014
Sr. Customer Care Assistance
ACS Xerox
06.2010 - 07.2012
Some College (No Degree) - Animal Science
Bakersfield College
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