Julia Benner
Phoenixville,PA
Summary
Professional sales support specialist equipped to optimize customer satisfaction and streamline processes. Adept at team collaboration, problem-solving, and adjusting to evolving business needs. Strong skills in CRM software, communication, and multitasking. Known for reliability and results-driven approach.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bookseller
Reads & Company
06.2024 - Current
- Assist customers in locating books, providing personalized recommendations based on interests and preferences
- Manage inventory by restocking shelves, conducting regular counts, and processing new shipments
- Operate point-of-sale systems to handle purchases, returns, and special orders efficiently
- Maintain a clean, organized store environment and create engaging book displays to drive sales
- Support promotional events such as author signings and book clubs to enhance customer engagement
Administration Sales Support
Porcelanosa
08.2023 - 06.2024
- Launched new showroom location by supporting previous and new clients in a seamless transition of sales information
- Luxury material sales for residential and wholesale design projects
- Managed over 40 client accounts
- Attended trade shows and collaborated with marketing department on promotional materials to boost product visibility
- Showroom inventory management
- Advanced in CRM and IMS systems to ensure accurate customer logistics and order management
Design Sales Support
Primera Interiors
01.2022 - 12.2022
- Executed design concepts, mood boards, and material selections for residential and commercial projects
- Utilized CRM system for client onboarding and track sales progress
- Audit homebuyer paperwork for closing on design concepts in preparation of final signing for internal departments and external sales teams
- Showroom inventory management
- Coordinated with contractors and vendors to ensure timely delivery and installation of design elements
Interior Designer / Sales Associate
La-z-boy Furniture Galleries
01.2021 - 10.2021
- Developed and executed sales strategies enhancing customer engagement and following through from lead to closing
- Translating client needs into custom presentations increasing finale sale revenue
- Supervise sales associates regarding the design program and their approach to clients
- Implemented CRM system to track customer interactions and improve sales process
Education
Bachelor in Art History - Art History
Kutztown University
Kutztown, PA12.2020
Skills
- Product recommendations
- Sales processing
- Educational events
- Inventory management
- Inventory tracking
- Product upselling
- Attention to detail
- Customer service
Certification
Google UX Design Certification
Timeline
Bookseller
Reads & Company
06.2024 - Current
Administration Sales Support
Porcelanosa
08.2023 - 06.2024
Design Sales Support
Primera Interiors
01.2022 - 12.2022
Interior Designer / Sales Associate
La-z-boy Furniture Galleries
01.2021 - 10.2021
Bachelor in Art History - Art History
Kutztown University
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