Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
28
28
years of professional experience
Work History
Business Development Manager
Westminster Title Company
10.2014 - Current
Increased client base by identifying new business opportunities and fostering long-lasting relationships built on trust and mutual respect.
Facilitated regular communication with clients to ensure their needs were met by strengthening my relationships through active listening with empathy and compassion.
Developed customized solutions for clients based on a deep understanding of their unique needs delivering exceptional value and driving repeat business.
Represented company and promoted products at conferences and industry events.
Strengthened client relationships, conducting regular follow-up meetings to ensure satisfaction and uncover additional needs.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Expanded customer base by networking at industry events and leveraging social media platforms.
Major Account Manager
North American Title Company
07.2011 - 10.2014
Developed strong relationships with key industry influencers, leveraging these connections to create new business opportunities for the company.
Optimized resource utilization across multiple accounts by coordinating team efforts based on priorities, maximizing efficiency and effectiveness.
Implemented effective account management strategies that consistently demonstrated results in increased revenue generation and client satisfaction.
Set meetings and managed obligations to achieve established goals and commitments.
Documented critical sales activities and conversations with customers and updated CRM solution.
Streamlined communication between clients and internal departments by implementing efficient processes, enhancing overall productivity.
Developed customized solutions for clients, resulting in increased customer satisfaction and loyalty.
Education
High School Diploma -
Foothill High School
Pleasanton, CA
Skills
Business development and planning
Team collaboration
Customer service
Sales and marketing
Mentoring and coaching
Goals and performance
Salesforce management
Team building
Goal setting and achievement
Event planning
Relationship building and rapport
Networking strength
Client consultations
Issue resolution
Interests
Community Cleanup
Enjoying the art of baking and pastry-making, experimenting with recipes
Avid Reader
Yoga
Participating in fundraising events to support local charities, schools, or community projects
I enjoy helping others and giving back to the community