Julia Bertrand
Clarence Center,USA
Summary
Friendly, driven and detail oriented self starter eager to begin a career in the service industry, with hands on experience in customer facing roles and skin care. A reliable team player, adept at understanding customer needs and quickly responding to feedback. Seeking an opportunity to utilize skin care expertise in a dynamic environment that supports career growth and skill development.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Brand Bar
East Amherst, NY
08.2024 - 02.2025
- Welcomed and assisted guests to ensure a positive experience
- Packed online orders
- Following up with guests to make sure they are satisfied
- Assisted customers with shopping and styling
- Cashed out customers
- Drove clothing and shoe sales through customer engagement and recommendations
- Sorted and tagged shipments of apparel and merchandise
- Assisted with store opening and closing
- Ensured smooth retail operations through clear and effective team operations
personal assistant
Simply Em Productions
Lockport, NY
05.2022 - 01.2024
- Assisted customers in floral and retail store
- Assisted with event planning and wedding set up to ensure smooth execution
- Created retail and event florals
- Assisted owner with various tasks associated with owning and running a small business
- Performed inventory counts and maintained stock accuracy
Education
Level 2 Esthetics - Esthetics
The Salon Professional Academy
Buffalo, NY05.2025
Psychology -
University of Tennessee at Knoxville
Knoxville08.2023
Skills
- Friendly, positive attitude
- Excellent communication
- Dependable and responsible
- Calm under pressure
- Team collaboration
- Customer service
- Task prioritization
- Clear communication
Certification
- Makeup Designory Certified
- Dermalogica Certified
- Prosper U Certified
- Clean Touch Certified
- Clean Touch for Makeup Artists Certified
- Barbicide Certified
- Borbeleta pro Lash lift and brow certification
References
Available upon request.
Timeline
Brand Bar
08.2024 - 02.2025
personal assistant
Simply Em Productions
05.2022 - 01.2024
Level 2 Esthetics - Esthetics
The Salon Professional Academy
Psychology -
University of Tennessee at Knoxville
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