Loan Processing And Compliance Manager/Loan Officer/Realtor
Walnut Creek,CA
Summary
With over 10 years of experience in the mortgage and real estate industry, a highly driven and results-focused Loan Processing and Compliance Manager, Loan Originator, and Realtor. Known for problem-solving skills, analytical approach, and ability to inspire and motivate teams. Eager to bring expertise, enthusiasm and consistently strive for exceptional results, enhance team performance, and contribute to the company's success.
Overview
13
13
years of professional experience
2
2
Certifications
Work History
Mortgage Loan Processing & Compliance Manager
Excel Realty and Mortgage
Pleasanton, C
6 2019 - Current
Manage the workflow and drive loan quality on incoming applications
Assist loan officers with loan scenarios, marketing and technology.
Oversee a team of processors and manage company pipelines of over 100 loans per month to ensure optimal efficiency and seamless workflow
Conduct regular trainings and meetings to ensure that my team remains well-informed, up-to-date on compliance requirements, and aligned with company operational procedures
Implemented and refined processes to enhance efficiency and accuracy in loan processing
Comprehensive understanding of both State and Federal guidelines and loan programs
Analyzed and resolved complex loan scenarios, serving as the go-to expert for intricate issues
Conducted regular audits and compliance checks to ensure operational excellence
Collaborated with several different departments to streamline overall successful workflow.
Mortgage Loan Officer & Realtor
Excel Realty and Mortgage
06.2016 - Current
Loan Officer:
Maintained an extensive knowledge of mortgage products, industry trends, and regulatory requirements to provide expert advice and service.
Built and nurtured relationships with clients, referral sources, and industry partners to drive business growth and expand the client base.
Collaborated with underwriters, real estate agents, and other stakeholders to facilitate smooth loan transactions and timely closings.
Guided clients through the mortgage application process, explaining loan terms, options, and potential risks to ensure informed decisions.
Received Top Agent award for volume of loans closed in 2022
Realtor:
Conducted market research and analysis to determine accurate property valuations and advised clients on pricing strategies.
Negotiated contracts and terms on behalf of clients, ensuring favorable outcomes and smooth transaction processes.
Developed and executed marketing strategies, including property listings, open houses, and digital campaigns, to attract potential buyers and sellers.
Mortgage Funder/Post-Closing
Excel Realty and Mortgage
Pleasanton, CA
06.2020 - 09.2021
Expertly navigated challenging situations involving delayed fundings or last-minute changes by adapting quickly and communicating effectively with relevant parties.
Monitored pipeline activities closely, ensuring proper follow-up on outstanding items necessary for loan closing.
Resolved complex issues related to mortgage funding by collaborating with other departments, such as title companies and appraisers.
Highest volume of loans funded in one both exceeded 100 loans.
Sr. Loan Processor
Excel Realty and Mortgage
Pleasanton, California
06.2016 - 06.2019
Worked on complex loans that required extra attention to detail, analysis, and critical thinking
Streamlined loan processing by implementing efficient workflow systems and task prioritization.
Managed a high-volume pipeline of loans, consistently meeting deadlines and maintaining accuracy in documentation.
Evaluated approvals against established bank and government lending standards