Julia Bhatt
Miami,FL
Overview
7
7
years of professional experience
Work History
Corporate Assistant
The Genuine Hospitality Group
Miami, FL, FL
07.2023 - Current
- Provided administrative support to management team by completing assigned tasks in a timely manner.
- Conducted research projects related to corporate operations and market trends.
- Performed data entry tasks accurately while maintaining high standards of quality control.
- Managed calendar appointments, scheduled conference calls and organized video conferences.
- Organized and managed multiple projects simultaneously while meeting tight deadlines.
Convenience Store Clerk
Asian Mart
Miami, FL
10.2022 - 03.2023
- Greeted and engaged customers warmly and generated heavy return business, often learning customer names, product preferences and interests.
- Often sold over $2000 of product a day by suggesting alternatives and supplemental products.
- Restocked shelves continuously with creative displays, keeping products available, visible and eye-catching to customers.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
Hostess (New Branch)
The Genuine Hospitality Group
Miami, FL
02.2022 - 10.2022
- See above!
Assistant Social Media Manager
The Genuine Hospitality Group
Miami, FL
06.2020 - 02.2022
- Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities.
- Engaged with and responded to online audience through relevant comments.
- Created written, graphic and video content
- Provided assistance to Social Media Director whenever needed in completing various tasks and special projects.
- Published social media ads on variety of social outlets, liked content from partner brands, partnered with influencers and addressed social complaints, questions and leads.
- Generated and maintained social media profiles across social media platforms by performing copywriting, posting, reporting and responding tasks.
- Assisted with social strategy by compiling category research, competitive data and social platform information and supported product launches by generating hype around new products.
- Engaged and communicated one-on-one with online customers via social media messaging, generated brand awareness and promoted positive product impressions to increase sales.
Hostess
The Genuine Hospitality Group
Miami, FL
06.2018 - 09.2018
- Greeting and seating guests
- Listening to and acting on customer complaints
- Supporting serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Answering phone inquiries to schedule and confirm reservations, recording takeout orders and respond to service questions.
- Clearly communicating in both positive and negative situations
- Maintaining professionalism during unpleasant or abrasive interactions
Education
High School Diploma -
Fusion Academy
Miami, FL06.2020
Skills
- Multitasking and Prioritization
- Wait List Management
- Personable and Friendly
- Self-Motivated
- Creative Problem Solving
- Active Listening and Communication
- Reliable and Trustworthy
- Service-Oriented
- Cleaning and Sanitizing
- Guest Greeting and Seating
Music!
- Professional Musician
- South Florida’s “Best Songwriter” - Miami New Times 2021
- Released two albums available on all streaming platforms
- Completed Tour of Texas, Tennessee, and Georgia in 2021
- 30k+ followers on social media platforms
Timeline
Corporate Assistant
The Genuine Hospitality Group
07.2023 - Current
Convenience Store Clerk
Asian Mart
10.2022 - 03.2023
Hostess (New Branch)
The Genuine Hospitality Group
02.2022 - 10.2022
Assistant Social Media Manager
The Genuine Hospitality Group
06.2020 - 02.2022
Hostess
The Genuine Hospitality Group
06.2018 - 09.2018
High School Diploma -
Fusion Academy
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