Julia Biagiotti
Watertown,MA
Summary
Dynamic hospitality professional with a proven track record at John Brewer's Tavern, excelling in team collaboration and multitasking. Enhanced customer satisfaction through effective reservation management and prompt service. Adept at adapting to fast-paced environments while maintaining composure, ensuring memorable dining experiences for guests.
Overview
3
3
years of professional experience
Work History
Host/Server/Expo Runner
John Brewer's Tavern
09.2023 - Current
- Handled situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Handled financial transactions
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
Server/Cooker Operator
Vitality Bowls
05.2022 - 09.2023
- Demonstrated strong multitasking skills
- Prepared meals while following food safety protocols
- Provided customer service and processed financial transactions
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders and manage bills
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
No Degree - Business
Umass Dartmouth
North Dartmouth, MA05-2028
High School Diploma -
Watertown High School
Watertown05-2024
Skills
- Team collaboration
- Multitasking proficiency
- Effective time management
- Adaptable to change
- Team player mentality
- Table assignment coordination
- Reservation coordination
- Reservation management
Timeline
Host/Server/Expo Runner
John Brewer's Tavern
09.2023 - Current
Server/Cooker Operator
Vitality Bowls
05.2022 - 09.2023
No Degree - Business
Umass Dartmouth
High School Diploma -
Watertown High School
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