Overview
Work History
Education
Skills
Timeline
AccountManager

Julia Bingham

Craig,CO

Overview

21
21
years of professional experience

Work History

Real Estate Sales Associate

King Homes And Land Realty, LLC
01.2020 - Current
  • Communicated with clients to understand property needs and preferences.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Coordinated appointments to show marketed properties.
  • Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.

Office Manager and Mortician Assistant

Grant Mortuary & Crematory
09.2005 - 10.2012
  • Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Transferred and directed phone calls, guests and mail to correct staff members.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Authored clear and professional business documents.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Answered phones and all office duties such as filing client files, insurance billing, preparing death certificates and filing with state.

Front Desk Medical Receptionist

Kinder Family Clinic
03.2003 - 08.2005
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Completed clerical duties and tasks for clinic administration.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
  • Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
  • Disseminated sensitive patient information and coordinated with translators to offer personalized service to individuals from diverse backgrounds.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic and health history to keep information current.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Helped patients complete necessary medical forms and documentation.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Maintained current and accurate medical records for patients.
  • Completed patient referrals to other medical specialists.
  • Enhanced office productivity by handling high volume of callers per day.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Supported office staff and operational requirements with administrative tasks.

Front Desk Receptionist

Craig Medical Clinic
06.1996 - 08.1998
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Used internal software to process reservations, check-ins and check-outs.
  • Collected room deposits, fees and payments.
  • Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
  • Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
  • Responded swiftly to room requests and other inquiries made via establishment website, email or phone.
  • Called in scripts for providers.
  • Kept all files updated with medical records, helped retrieve records for patients and providers requestiong patient records.
  • Kept all current filed.

Pharmacy Technician

The Memorial Hospital
05.1993 - 09.1996

Filled in patient scripts and IV's for daily treatments.

Stocked ICU and ER with Meds and IV's

  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.

Pharmacy Technician

City Market Pharmacy
03.1990 - 05.1993
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Entered and processed patients' prescriptions into internal system.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Collected co-payments or full payments from customers.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Reviewed and verified customer information and insurance provider information.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.

Education

High School Diploma -

Meeker High School
Meeker, Colorado
05.1979

Skills

  • Delivery Coordination
  • Telephone Etiquette
  • Positive Attitude and Energetic
  • Front Desk Operations
  • Call Answering and Routing
  • Data Entry and Database Software
  • Greeting and Seating Clients
  • Patient Records Gathering
  • Office Supplies and Inventory
  • Referral Coordination
  • Availability Record Keeping
  • Front Desk Reservations
  • Reminder Calls
  • Call Transfers
  • Patient Correspondence
  • Data Confirmation
  • Inquiry Requests
  • Patient Referral
  • Fee Collection
  • Registration Services
  • Sorting and Delivering Mail
  • Preparing Memos
  • Information Updates
  • Claim Handling
  • Automated and Manual Data Entry
  • ID Verification
  • Records Pulling
  • Coping Mechanisms
  • File and Records Management
  • Entering Patient Data
  • Appointment Confirmation
  • Making Appointments
  • Referral Verification

Timeline

Real Estate Sales Associate

King Homes And Land Realty, LLC
01.2020 - Current

Office Manager and Mortician Assistant

Grant Mortuary & Crematory
09.2005 - 10.2012

Front Desk Medical Receptionist

Kinder Family Clinic
03.2003 - 08.2005

Front Desk Receptionist

Craig Medical Clinic
06.1996 - 08.1998

Pharmacy Technician

The Memorial Hospital
05.1993 - 09.1996

Pharmacy Technician

City Market Pharmacy
03.1990 - 05.1993

High School Diploma -

Meeker High School
Julia Bingham