Overview
Work History
Education
Skills
Timeline
AccountManager

Julia Bingham

Craig,CO

Overview

21
21
years of professional experience

Work History

Real Estate Sales Associate

King Homes And Land Realty, LLC
Craig, CO
01.2020 - Current
  • Communicated with clients to understand property needs and preferences.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Coordinated appointments to show marketed properties.
  • Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.

Office Manager and Mortician Assistant

Grant Mortuary & Crematory
Craig, CO
09.2005 - 10.2012
  • Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Transferred and directed phone calls, guests and mail to correct staff members.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Authored clear and professional business documents.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Answered phones and all office duties such as filing client files, insurance billing, preparing death certificates and filing with state.

Front Desk Medical Receptionist

Kinder Family Clinic
Craig, CO
03.2003 - 08.2005
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Completed clerical duties and tasks for clinic administration.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
  • Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
  • Disseminated sensitive patient information and coordinated with translators to offer personalized service to individuals from diverse backgrounds.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic and health history to keep information current.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Helped patients complete necessary medical forms and documentation.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Maintained current and accurate medical records for patients.
  • Completed patient referrals to other medical specialists.
  • Enhanced office productivity by handling high volume of callers per day.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Supported office staff and operational requirements with administrative tasks.

Front Desk Receptionist

Craig Medical Clinic
Craig, CO
06.1996 - 08.1998
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Used internal software to process reservations, check-ins and check-outs.
  • Collected room deposits, fees and payments.
  • Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
  • Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
  • Responded swiftly to room requests and other inquiries made via establishment website, email or phone.
  • Called in scripts for providers.
  • Kept all files updated with medical records, helped retrieve records for patients and providers requestiong patient records.
  • Kept all current filed.

Pharmacy Technician

The Memorial Hospital
Craig, CO
05.1993 - 09.1996

Filled in patient scripts and IV's for daily treatments.

Stocked ICU and ER with Meds and IV's

  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.

Pharmacy Technician

City Market Pharmacy
Craig, CO
03.1990 - 05.1993
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Entered and processed patients' prescriptions into internal system.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Collected co-payments or full payments from customers.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Reviewed and verified customer information and insurance provider information.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.

Education

High School Diploma -

Meeker High School
Meeker, Colorado
05.1979

Skills

  • Delivery Coordination
  • Telephone Etiquette
  • Positive Attitude and Energetic
  • Front Desk Operations
  • Call Answering and Routing
  • Data Entry and Database Software
  • Greeting and Seating Clients
  • Patient Records Gathering
  • Office Supplies and Inventory
  • Referral Coordination
  • Availability Record Keeping
  • Front Desk Reservations
  • Reminder Calls
  • Call Transfers
  • Patient Correspondence
  • Data Confirmation
  • Inquiry Requests
  • Patient Referral
  • Fee Collection
  • Registration Services
  • Sorting and Delivering Mail
  • Preparing Memos
  • Information Updates
  • Claim Handling
  • Automated and Manual Data Entry
  • ID Verification
  • Records Pulling
  • Coping Mechanisms
  • File and Records Management
  • Entering Patient Data
  • Appointment Confirmation
  • Making Appointments
  • Referral Verification

Timeline

Real Estate Sales Associate

King Homes And Land Realty, LLC
01.2020 - Current

Office Manager and Mortician Assistant

Grant Mortuary & Crematory
09.2005 - 10.2012

Front Desk Medical Receptionist

Kinder Family Clinic
03.2003 - 08.2005

Front Desk Receptionist

Craig Medical Clinic
06.1996 - 08.1998

Pharmacy Technician

The Memorial Hospital
05.1993 - 09.1996

Pharmacy Technician

City Market Pharmacy
03.1990 - 05.1993

High School Diploma -

Meeker High School
Julia Bingham