Julia Blanchard
Lake Worth,FL
Summary
Skilled HR Director offering years of progressive experience in navigating the complexities of human resources in multiple industries including healthcare, insurance, and non-emergency transportation. Strategic leader, decision-maker and problem solver ensuring compliance across multiple states and fostering a diverse and inclusive workplace. Communicates clearly and effectively while operating with strong sense of urgency.
Overview
16
16
years of professional experience
Work History
Human Resources Director
Divine Right Enterprises, LLC
12.2021 - Current
- Manage the full spectrum of the employment process, from recruitment through post-termination; ensures compliance with overtime laws and requirements, including offboarding and paycheck details.
- Streamline HR processes for increased efficiency and improved service delivery.
- Coordinate complex credentialing process for various roles of Drivers; including independent contractors, meeting the stringent requirements of healthcare plans, state Medicaid programs, and transportation broker contracts.
- Instrumental in the vetting, selection, transition and configuration of new HRIS systems to streamline the recruitment, onboarding, credentialing, employee orientation, payroll, and offboarding processes to enhance operational efficiency.
- Develop multistate employee handbooks, ensuring legal compliance for a workforce distributed across AL, CA, FL, KS, ME, MN, NC, OR, VA.
- Serve as a Risk Manager / Insurance Liaison for the company's insurance policies.
- Serve as primary contact for employee relations issues and a key liaison with legal counsel to manage workers' compensation and EEOC cases.
- Address employee conflicts with appropriate urgency, following all corporate procedures.
- Champion change management projects, effectively communicating new policies or processes throughout the organization.
- Manage the healthcare and retirement benefits as the Benefit Administrator while working closely with upper management to strategically design and implement benefit programs.
- Work with legal counsel to establish a non-profit entity, created to serve vulnerable populations and clients.
Regional HR Manager
Aston Health Consulting Services
09.2021 - 12.2023
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Liaised between multiple business divisions to improve communications.
- Ensured compliance with federal, state, and local employment laws through diligent policy management.
- Implemented successful change management initiatives, supporting employees during organizational transitions.
- Provided ongoing support to managers in areas such as performance management, conflict resolution, and coaching techniques.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Investigated employee claims involving performance issues and harassment.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Human Resources Director
Plastridge Insurance Agency
02.2008 - 03.2021
- Managed all aspects of the HR department, from recruitment through post termination in 5 locations across South Florida, averaging over 100 employees
- Cultivated a supportive environment where employees and management felt comfortable entrusting me with their concerns, allowing me to apply my skills and experience to navigate personnel issues with empathy and understanding
- Coordinated social and networking events for all staff to boost employee morale; designed quarterly newsletters to connect employees with their purpose and contribution to the company
- Streamlined benefits and payroll processes, ensuring transparent communication and accessibility of benefits information to owners, management, and staff as the Benefit Administrator
- Managed open enrollment and payroll functions for all employees
- Led a team in designing and implementing a comprehensive compensation system, encompassing job evaluations, updated pay structures, and market analysis for all staff.
Education
Everything Grants Coaching Program -
Global Development Solutions
01.2024
ALF Core Competency Certificate -
Department of Elder Affairs
01.2013
B.S. in Health Administration -
University of Phoenix
01.2007
Skills
- Comprehensive knowledge of local, state, and federal regulations to ensure compliance in the healthcare, health insurance, and human resources industries
- Experienced in HR analytics and management, healthcare administration, insurance brokerage, non-emergency medical transportation
- Management, supervisory and human resources experience to hire, train, and motivate individuals across multiple industries
- Excellent communication, employee relations and management skills
- Highly experienced in working with culturally diverse staff and clients
- Intuitive leader adept at recognizing and identifying talented personnel for growth opportunities
- Manage payroll coordination and administration
- Implement and coordinate benefits administration
Timeline
Human Resources Director
Divine Right Enterprises, LLC
12.2021 - Current
Regional HR Manager
Aston Health Consulting Services
09.2021 - 12.2023
Human Resources Director
Plastridge Insurance Agency
02.2008 - 03.2021
Everything Grants Coaching Program -
Global Development Solutions
ALF Core Competency Certificate -
Department of Elder Affairs
B.S. in Health Administration -
University of Phoenix
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