Julia Bowen
Carlyle,Illinois
Summary
RN Case Manager with extensive experience at HSHS St Elizabeth Hospital, and St John's Hospital, excelling in chronic disease management and compassionate patient advocacy. Proven track record in reducing hospital readmissions through effective care coordination and discharge planning. Strong clinical judgment and commitment to enhancing patient outcomes through collaborative, multidisciplinary approaches. Patient-oriented Nurse with 42 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments.
Overview
30
30
years of professional experience
Work History
RN Case Manager
HSHS St Elizabeth Hospital
O'Fallon, IL
05.2023 - Current
- Assessed patient needs to develop individualized care plans.
- Coordinated with interdisciplinary teams to ensure comprehensive patient support.
- Communicated effectively with patients and families regarding care options.
- Monitored patient progress and adjusted care plans as necessary.
- Documented patient interactions and updates in electronic health records accurately.
- Facilitated referrals to community resources for additional support services.
- Participated in case reviews to enhance quality of care initiatives.
- Stayed updated on healthcare regulations and best practices for case management.
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
- Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
- Advocated for patients'' rights and preferences, working diligently to align care with individual values and goals.
- Conducted thorough assessments of patients'' needs, enabling more accurate diagnoses and targeted interventions.
- Improved patient satisfaction scores by providing timely follow-ups and addressing concerns promptly.
- Evaluated the effectiveness of implemented interventions periodically, adjusting treatment plans as needed to promote optimal patient outcomes.
- Streamlined discharge planning processes, ensuring a smoother transition for patients back to their homes or other facilities.
- Educated patients and caregivers on healthcare protocols and processes.
- Optimized resource utilization by identifying opportunities for cost containment while maintaining quality of care.
- Developed strong relationships with patients and their families, providing support and education on health management.
- Conducted comprehensive assessments of patient needs to inform effective care planning.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
RN Case Manager
HSHS St John's Hospital
Springfield IL
08.2016 - 05.2023
- Coordinated patient care plans in collaboration with multidisciplinary teams.
- Managed complex caseloads, ensuring timely assessments and interventions.
- Developed and implemented discharge planning strategies to optimize patient outcomes.
- Educated patients and families on treatment options and healthcare resources.
- Conducted regular follow-up visits to monitor progress and adjust care plans as needed.
- Led quality improvement initiatives to enhance case management processes and patient satisfaction.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Coordinated with healthcare providers for enhanced patient care, ensuring all treatments aligned with prescribed care plans.
- Educated patients and caregivers on healthcare protocols and processes.
- Advocated for patients'' rights and preferences, working diligently to align care with individual values and goals.
- Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
RN Floor Nurse
SSM Good Samaritan Hospital
Mt Vernon IL
06.1995 - 08.2016
- Administered medications and treatments in accordance with care plans.
- Monitored patient vital signs and reported changes to healthcare team.
- Collaborated with interdisciplinary teams to develop individualized care strategies.
- Educated patients and families on health management and care protocols.
Education
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ11-2010
Associate of Science - Registered Nursing
Kaskaskia College
Centralia, IL05-1989
LPN - LPN Program
Kaskaskia College
Centralia08-1983
Associate of Arts - Child Care
Kaskaskia College
Centralia, IL05-1979
High School Diploma -
Greenville High School
Greenville, IL05-1975
Skills
- Chronic disease management
- Discharge planning
- HIPAA compliance
- Multidisciplinary approach
- Care coordination
- Home care management
- Case evaluation
- Clinical assessment
- Community resources
- Medication management
- Palliative care
- Critical thinking
- Compassionate and caring
- Wound care
- Strong clinical judgment
- Accurate documentation
- Patient and family advocacy
- Direct patient care
- CPR/AED
- Blood draw and sample collection
Timeline
RN Case Manager
HSHS St Elizabeth Hospital
05.2023 - Current
RN Case Manager
HSHS St John's Hospital
08.2016 - 05.2023
RN Floor Nurse
SSM Good Samaritan Hospital
06.1995 - 08.2016
Bachelor of Science - Nursing
Grand Canyon University
Associate of Science - Registered Nursing
Kaskaskia College
LPN - LPN Program
Kaskaskia College
Associate of Arts - Child Care
Kaskaskia College
High School Diploma -
Greenville High School