Julia Braganza
Silver Spring,USA
Summary
Results-driven Assistant General Manager with extensive experience in collaboration and communication management. Expertise in problem-solving and data analysis, contributing to improved operational practices and member engagement through effective logistics coordination and the development of comprehensive tracking systems.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Assistant General Manager - Member Records Manager
River Park Mutual Homes
Washington, DC
10.2022 - Current
- Oversaw management activities related to resales, leases, and membership alterations per cooperative rules.
- Developed Standard Operating Procedures to enhance efficiency and update management practices.
- Managed member information in electronic and hard copy formats, maintaining comprehensive tracking systems.
- Collaborated with Management Team to establish audit criteria for member records and conduct data reviews.
- Coordinated logistics for in-person and virtual meetings with prospective members and community stakeholders.
- Composed and refined weekly newsletters to convey management updates and social events to members.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Collaborated with other departments within the organization to coordinate projects.
- Ensured compliance with company policies, procedures, and regulations.
- Collaborated with other departments to develop innovative solutions for complex problems.
Freelance Food and Wine Consultant
Silver Spring, MD
01.2015 - Current
- Initiate relationships and collaborate with in country artisans, producers, and guides to develop seasonally relevant experiences for guests in Northern Italy and Mexico
- Coordinate logistics, plan itineraries, and lead cultural tours for groups of 2-10 people
- Analyze and assess tour details with in country partners upon completion to enhance future tours
- Manage itinerary modifications and handle guest inquiries as they occur
- Initiate new retail clients and identify value added revenue offerings, propose marketing plans, develop logistics and events, and draft cookbook proposal for with international collaborators
Wine Consultant
The Winebow Group
Washington, DC
11.2009 - 03.2015
- Administered management of daily office functions, ensuring efficient handling of inventory, asset, supply, and equipment needs
- Facilitated editorial support for management communications, conducted research and tracked wine, client, and salesperson performances, and generated reports as needed.
- Organized educational events such as winemaker dinners and pairing classes.
- Partnered with HQ to enhance new hire and customer onboarding processes, streamline client payments, and optimize DC office operations.
- Initiated and developed new business, growing client base on average 20% annually
- Co-directed and orchestrated annual citywide wine and spirits Portfolio Show featuring over 200 attendees and 50 participants
- Partnered with DC Chefs and Beverage Directors in planning and logistics of special events and menus, and educated buyers, staff, and customers
Media Assets Coordinator
Turner Broadcasting System, Inc (Cartoon Network)
Atlanta, GA
01.2001 - 12.2007
- Collaborated with designated IT professional to develop and manage confidential web based sharing system of media assets, setting up and notifying users of changes
- Acted as primary liaison for executive greenlight committee, securing and delivering media assets throughout all phases of greenlighting process to international and domestic creative teams
- Managed, projected, and balanced monthly and annual departmental funds exceeding 6.5M.
- Planned and executed departmental, network, and community outreach events on budget and on time
- Planned SVP travel, prepared presentations, and organized SVP hosted events in U.S. and abroad
- Collaborated with HR Representative overseeing Turner Broadcasting System Internship Program, verifying applications and evaluating candidates for optimal placement
- Managed confidential communications on behalf of C Suite executives in Turner Broadcasting Systems, Inc corporate offices and across individual networks
Education
Bachelor of Arts - English Literature
Christopher Newport University
VASecondary Education - Education
Christopher Newport University
Newport NewsSkills
- Project management
- Customer relationship management
- Effective communication skills and conflict resolution
- Organizational development and training
- Documentation and reporting
- Information organization and tracking
- Event, travel, and calendar logistics
- Budget management
- Writing and editing
- Team collaboration
- Creative problem solving
- Process improvement
References
Upon Request
Relevant Work History And Skills
- Client Liaison between federal and state agencies to city Community Services Center - identify, inform and educate, assist with applications, and provide follow through for indigent population eligible for resources.
- Federal Work Study student coordinator - identify, track, report student participation.
- Teaching non-native and native English speakers of all ages - research, planning, instructing, analyzing, assessing and revising.
- Event, job fair, theater, and television production - research, planning, logistics, budgeting, troubleshooting, managing communication and marketing cycles.
- Grant, survey, and freelance writer - research, collaboration, interviewing, tracking, editing, assessing.
- Customer care representative - compassion, resourcefulness, problem solving, discretion, instructing, financial management.
- Language proficiencies in French, German, Italian, and Spanish; conversational knowledge of Portuguese (Brazilian).
- Gallup's Strengthsfinder skill set: Connectedness, Strategic, Input, Responsibility and Futuristic.
Affiliations
- Toastmasters International
- Cooking School Assistant
- Exchange student host
- Writer and Editor
- Big Brother Big Sisters of America Big Sister of the Year (Hampton Roads Chapter, VA)
Language
Italian
Limited
French
Limited
German
Limited
Spanish
Limited
Portuguese
Elementary
Certification
- WSET Level II, Wine Education
- Digital Video Certificate, Art Institute of Atlanta
- VA State Teaching Certificate, Secondary Education
References
References available upon request.
Timeline
Assistant General Manager - Member Records Manager
River Park Mutual Homes
10.2022 - Current
Freelance Food and Wine Consultant
01.2015 - Current
Wine Consultant
The Winebow Group
11.2009 - 03.2015
Media Assets Coordinator
Turner Broadcasting System, Inc (Cartoon Network)
01.2001 - 12.2007
Bachelor of Arts - English Literature
Christopher Newport University
Secondary Education - Education
Christopher Newport University
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