JULIA BRYAN
Supervisor
Harlem,GA
Summary
Dedicated professional with strong work ethic and exceptional customer service skills. Known for making sound decisions and maintaining professional demeanor. Highly organized individual proficient in learning new procedures and adept at balancing client needs in personal and professional settings.
Overview
20
20
years of professional experience
Work History
Supervisor
Product Connection
01.2023 - 10.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Created and managed project plans, timelines and budgets.
Assistant Manager
Popeyes Lousiana Kitchen
01.2017 - 04.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Receiving
ADVANCE AUTO PARTS
10.2015 - 03.2016
- Received incoming shipments and reviewed contents against purchase order for accuracy.
- Unloaded, picked, staged and loaded products for shipping.
- Conducted monthly, quarterly and yearly inventories of warehouse stock.
- Worked at a rapid pace to meet tight deadlines.
- Communicated with floor managers to determine merchandise placement.
Office Secretary
Precision Data Solutions Inc
07.2013 - 09.2015
- Prepared packages for shipment, pickup or courier delivery to customers.
- Performed accounts receivable duties including invoicing, researching charge, discrepancies and reconciliations.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Provided clerical support to company employees, including copying, faxing and file management.
- Processed accounts receivable and accounts payable.
- Oversee inventory activities, including materials monitoring, ordering or requisition, and supply stocking or re-stocking.
- Corresponded with clients through email, telephone, or postal mail.
- Oversaw inventory and office supply purchases.
Office Assistant
RICKETSON INSURANCE
09.2012 - 08.2015
- Prepared necessary paperwork to process insurance sales and renewals.
- Entered information into computer databases.
- Processed applications, payments, corrections, endorsements and cancellations.
- Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.
- Hand dusted and wiped clean office furniture, fixtures and window sills.
- Cleaned and dusted cobwebs on light fixtures, baseboards and window sills. Cleaned and maintained bathrooms, swept and mopped floors.
General Manager
TACO BELL
05.2009 - 07.2011
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
- Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives., accounts receivable and Counseled and disciplined staff when necessary.
- Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Hired, trained and managed a staff of 40.
- Managed closing duties, including restocking items and reconciliation of the cash drawer.
- Ensured that each guest’s experience was positive, memorable and consistent.
Assistant Manager
ZAXBY'S
10.2008 - 04.2009
- Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
- Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
- Cleaned and prepared various foods for cooking or serving Checked in deliveries and signed off on products received.
- Worked closely with the district manager to formulate and build the store brand.
- Handled scheduling duties to ensure that the restaurant was properly staffed at all times.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
General Assistant Manager
TACO BELL
02.2005 - 10.2008
- Counseled and disciplined staff when necessary. Consistently obtained highest rating from the county health department.
- Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
- Hired and trained staff of 40 food preparation employees.
- Responded to customer requests via telephone and email.
Kitchen Manager
Sprint
06.2020 - 2022
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Evaluated employee performance regularly, addressing any skill gaps or growth opportunities through ongoing training initiatives.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Implemented effective inventory control systems to reduce food spoilage and waste.
Lead Sales Associate
Circle K Gas Station
06.2019 - 2021
- Performed inventory control procedures to manage stock.
- Handled cash register operations and customer transactions to process payments.
- Developed a loyal client base through personalized attention, product knowledge, and exceptional service standards.
Education
HIGH SCHOOL DIPLOMA - GENERAL STUDIES/ACCOUNTING
Business Administration And Management
Skills
Professional phone etiquette
Accurate and detailed
Payroll and budgeting
Types 35 WPM
Accounting familiarity
Customer service-oriented
Filing and data archiving
Microsoft Office
Employee training and development
Invoice processing
Workers' compensation knowledge
Attention to detail
Personable and outgoing
Microsoft Excel
Inventory management
Multi-line telephone systems
Punctual
Quality assurance
Payroll
Appointment setting
Inventory control
Staff development
Policy enforcement
Problem-solving abilities
Adaptability and flexibility
Organizational skills
Professionalism
Timeline
Supervisor - Product Connection
01.2023 - 10.2024
Kitchen Manager - Sprint
06.2020 - 2022
Lead Sales Associate - Circle K Gas Station
06.2019 - 2021
Assistant Manager - Popeyes Lousiana Kitchen
01.2017 - 04.2019
Receiving - ADVANCE AUTO PARTS
10.2015 - 03.2016
Office Secretary - Precision Data Solutions Inc
07.2013 - 09.2015
Office Assistant - RICKETSON INSURANCE
09.2012 - 08.2015
General Manager - TACO BELL
05.2009 - 07.2011
Assistant Manager - ZAXBY'S
10.2008 - 04.2009
General Assistant Manager - TACO BELL
02.2005 - 10.2008
South Aiken High School - HIGH SCHOOL DIPLOMA, GENERAL STUDIES/ACCOUNTING
Aiken Technical College - , Business Administration And Management