Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Julia Busch

Summary

Dedicated and versatile professional with a proven track record in customer service and administrative roles. With experience as a skilled barista, adept front desk medical receptionist, and proactive restaurant crew member, I have honed a diverse skill set that encompasses effective communication, multitasking, and a keen attention to detail. My commitment to delivering exceptional service in dynamic and fast-paced environments has enabled me to thrive in roles that demand both precision and interpersonal finesse.

As a barista, I mastered the art of crafting quality beverages while providing outstanding customer service, contributing to a positive and welcoming atmosphere. In my role as a front desk medical receptionist, I efficiently managed administrative tasks, demonstrated strong organizational skills, and interacted with patients and healthcare professionals with empathy and professionalism. Additionally, my experience as a restaurant crew member has equipped me with the ability to collaborate seamlessly within a team, adapt to evolving priorities, and ensure a seamless dining experience for patrons.

I am known for my adaptability, quick problem-solving skills, and a commitment to maintaining a high standard of service. Seeking to leverage my diverse background and unwavering work ethic in a challenging and dynamic professional setting where I can contribute to organizational success and continue to grow as a valuable team member.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Barista

Scooter's Coffee
08.2023 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Front Desk Receptionist

Seagate Chiropractic
09.2021 - 06.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Helped patients complete necessary medical forms and documentation.
  • Organized paperwork such as charts and reports for office and patient needs.

Restaurant Crew Member

Aussie Grill By Outback
04.2021 - 09.2021
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Trained new hires in customer service, food preparation and restaurant procedures.
  • Worked front counter, drive-thru and other areas.
  • Resolved customer complaints to patron satisfaction, resulting in repeat business.

Education

Bachelor of Science - Cyber Operations And Warfare

Dakota State University
Madison, SD
05.2026

High School Diploma -

Steinbrenner High School
Lutz, FL
05.2022

Skills

  • Opening and Closing Duties
  • HIPAA Compliance
  • Patient Relations
  • Customer Service

Certification

  • CompTIA IT Fundamentals (ITF+)


Timeline

Barista

Scooter's Coffee
08.2023 - Current

Front Desk Receptionist

Seagate Chiropractic
09.2021 - 06.2023

Restaurant Crew Member

Aussie Grill By Outback
04.2021 - 09.2021

Bachelor of Science - Cyber Operations And Warfare

Dakota State University

High School Diploma -

Steinbrenner High School
Julia Busch