Diversely skilled, very adaptable allowing me to provide your company with excellent services that are acceptable to you . Have independent leading skills, however enjoy constructive criticism for my productive growth. I have excellent customer service, patience and marketing strategies. Passionate in everything i do to obtain skill and education.
Overview
8
8
years of professional experience
Work History
Leasing Consultant
Greystar Property Management
Austin, TX
09.2022 - Current
Tracked leads by following up with interested prospects by clearing CRM, property email, and phone calls daily.
Effectively marketed the property to potential tenants by personally guiding clients and highlighting key features.
Implemented online advertising and other marketing initiatives to generate interest from individuals and businesses.
Performed regular inspections of common areas to ensure proper upkeep and safety standards were being met.
Processed transfer requests, renewals and notices from existing residents.
Coordinated maintenance and repair requests by following up with resident to ensure maintenance request where completed.
Checked rental eligibility by following greystars verification process.
Maintained high customer service approval rating through dynamic service, exemplary support and interpersonal communication.
Leveraged sales and marketing strategies to increase traffic, maintain closing ratios and exceed leasing goals.
Sparkle cleaned and prepped move-ins and tour units for a WOW factor experience.
Prepared new resident paperwork, obtained signatures and first payments from new residents.
Leasing Agent
The Wayman
Wells Branch, TX
01.2022 - 11.2022
Maintained 60% closing ratio
Guided leases using Knock software by calling, emailing, and sms texting.
Assisted in property wide due diligence in preparation for sale
Tracked and created prospect payments in Resman, Doorking, and Bluemoon software's.
Increased occupancy through dynamic marketing by creating flyers,YouTube channel, videos and photos.
Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features .
Created a visionary set up for prospects to see themselves living in there new home.
Contacted and followed up with tenants on renewals and delinquencies.
Remained aware of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Organized a walk-thru for move ins and move outs, took pictures and documented needed maintenance.
Developed strong, professional relationships with residents by delivering a welcoming service and engagement.
Administrative Assistant
APH WIC
Austin, TX
06.2016 - 07.2019
Over the course of three summers ( 2016,2017,2018 )
Was offered a position in 2020- 2021 as a administrative assistant.
Processed income requirements based on city of austin guidelines.
Filed, scanned, Faxed and printed clinic forms and client documents.
Used Teletask, Avaya, Txin and Language line software's.
Used Microsoft outlook, Files, Teams and Excel software's.
Conducted outreach to local community leaders and progressive organizations and assisted with local and regional on-site events.