Julia Casciani
Middletown,NJ
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Evolution
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Greeted guest upon their arrival and escorted each guest to their appointed stylist.
- Answered phone calls regarding questions and inquiries informatively and professionally
- Responsible to balance the register at the end of every shift.
- Record the stylists final totals of services and products sold.
Insurance Receptionist
Central Jersey Oral And Maxillofacial Surgery
01.2021 - Current
- Improved patient satisfaction by providing prompt and accurate information on insurance policies and procedures.
- Call Medical and Dental Insurance companies to obtain patient's benefits and their financial statement prior to appointment.
- Enhanced office organization by maintaining updated client files and records.
- Call patients to obtain insurance information and confirm details.
- Developed strong relationships with clients, fostering trust and loyalty to the company.
- Managed incoming calls efficiently, directing inquiries to appropriate personnel for timely responses.
Aesthetician
Integrative Wellness & Aesthetics
02.2021 - 01.2023
- Performed various facials such as chemical peels, dermaplaning, hydradermabrasion, and microdermabrasion treatments for improved skin health.
- Conducted thorough skin consultations to determine the best treatment plan for individual clients.
- Managed appointment scheduling, ensuring timely services while accommodating client needs.
- Assisted in marketing efforts by creating promotional materials and engaging with potential clients on social media platforms.
- Developed customized treatment plans based on individual client goals, resulting in increased satisfaction levels.
- Maintained detailed client records, tracking treatment plans and progress to provide personalized care at each appointment.
- Informed, answered questions and recommended treatments for clients seeking range of aesthetic services.
- Guided patients through process, explaining what to expect and how to follow up to improve results.
Education
High School Diploma -
Middletown High School North
Middletown, New Jersey06.2018
Skills
- File Management
- Organization skills
- Greeting and Seating Clients
- Telephone skills
- Customer/Client relations
- Scheduling appointments
- Client Intakes
- Eyebrow shaping mastery
- Skin Resurfacing Procedures
- Anti-aging therapies
- Knowledge of body scrubs
- Social Media Marketing
Certification
- Brow TInting and Shaping Certification - May 2023
Timeline
Aesthetician
Integrative Wellness & Aesthetics
02.2021 - 01.2023
Insurance Receptionist
Central Jersey Oral And Maxillofacial Surgery
01.2021 - Current
Receptionist
Evolution
High School Diploma -
Middletown High School North
- Brow TInting and Shaping Certification - May 2023