Julia Chapkis
Pittsburgh,PA
Summary
Customer-focused and results-driven business student with over 4 years of experience in retail operations, customer service, field marketing, and athletic coaching. Skilled in sales support, inventory execution, brand engagement, and team communication. Recognized for strong reliability, adaptable problem-solving, and the ability to build relationships and create positive customer experiences.
Overview
5
5
years of professional experience
Work History
Field Marketer
Universal Windows and The Bath Authority
06.2025 - Current
- Execute regional field marketing initiatives that increase brand awareness and customer engagement.
- Conduct in-person event interactions, product demonstrations, and lead generation.
- Collect customer insights and event data to inform strategy and improve campaign effectiveness.
- Track performance metrics and prepare event reports measuring reach, engagement, and conversion impact.
Volleyball Coach
Allegheny Volleyball Club
10.2023 - Current
- Develop and lead structured training programs to enhance athlete performance throughout the season.
- Mentor players, supporting personal growth, confidence, and skill development.
- Maintain open communication with parents and athletes, strengthening relationships and team cohesion.
Sales Associate
Designer Shoe Warehouse (DSW)
05.2021 - Current
- Assist customers with product selection and personalized recommendations to support sales growth.
- Accurately complete credit, debit, and cash transactions while maintaining POS accuracy.
- Stock, replenish, and organize inventory to support store efficiency and brand standards.
- Create and maintain visually appealing merchandise displays to maximize product visibility and drive purchases.
- Achieves monthly goal of retaining over 60% enrollment in VIP transactions.
Education
Bachelor of Science - Business Management, Accounting & Marketing
Duquesne University
Pittsburgh, PA05.2026
High School Diploma -
Plum Senior High School
Plum, PA05.2022
Skills
- Customer service and support
- Retail management
- POS systems expertise
- Cash handling and payment processing
- Inventory management and merchandising
- Product placement strategies
- Sales support and upselling
- Customer needs assessment
- Event marketing and brand representation
- Lead generation techniques
- Public speaking skills
- Data collection and reporting
- Consumer engagement strategies
- Coaching and mentorship
- Team communication skills
- Conflict resolution techniques
- Motivational leadership practices
- Microsoft Office proficiency
References
Available Upon Request
Timeline
Field Marketer
Universal Windows and The Bath Authority
06.2025 - Current
Volleyball Coach
Allegheny Volleyball Club
10.2023 - Current
Sales Associate
Designer Shoe Warehouse (DSW)
05.2021 - Current
Bachelor of Science - Business Management, Accounting & Marketing
Duquesne University
High School Diploma -
Plum Senior High School