Julia Chavira
Azusa,CA
Summary
Skilled barista and barista trainer with a background in high-volume coffee shops, applying for the Shift Supervisor position. Possess strong knowledge of diverse beverage recipes and customer service skills. Known for creating comfortable customer environments and managing team workflow efficiently. Committed to maintaining cleanliness, quality, and customer satisfaction in all work areas.
Overview
6
6
years of professional experience
Work History
Barista/Barista Trainer
STARBUCKS COFFEE COMPANY
City Of Industry, CA
06.2019 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages while utilizing the five key moments, and connecting.
- Trained new baristas on company policies and procedures regarding beverage and food handling safety standards.
- Operated cash registers to process customer payments.
- Organized workstations efficiently, so tasks could be completed quickly during peak hours.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Participated in coffee tasting and evaluation to enhance product knowledge and menu.
- Utilized upselling techniques to promote bakery items and specialty drinks, increasing the average order value.
- Supervisor proxy during manager meetings.
Education
Associate of Arts - Business Administration
East Los Angeles College
Monterey Park, CA06-2019
Bachelor of Arts - Liberal Studies
Arizona State University
Tempe, AZSkills
- Beverage preparation
- Customer service
- Employee training
- Effective communication
- Product knowledge
- Health and safety standards
- Product promotion
- Team collaboration
- Goal setting
- Professionalism
Timeline
Barista/Barista Trainer
STARBUCKS COFFEE COMPANY
06.2019 - Current
Associate of Arts - Business Administration
East Los Angeles College
Bachelor of Arts - Liberal Studies
Arizona State University
Similar Profiles
Adrianna BrownAdrianna Brown
Barista (Transfer) at Starbucks Coffee CompanyBarista (Transfer) at Starbucks Coffee Company
Haley MartinHaley Martin
Store Manager at Starbucks Coffee CompanyStore Manager at Starbucks Coffee Company
Zeming ZhaoZeming Zhao
Shift Supervisor at STARBUCKS COFFEE COMPANYShift Supervisor at STARBUCKS COFFEE COMPANY
Kristen BarronKristen Barron
Coffeehouse Leader at STARBUCKS COFFEE COMPANYCoffeehouse Leader at STARBUCKS COFFEE COMPANY
Jazmine RizoJazmine Rizo
Payroll and Human Resources Associate at Costco Wholesale CorpPayroll and Human Resources Associate at Costco Wholesale Corp