Julia Cheath
St Louis Park ,MN
Summary
• Dynamic professional with a proven track record in small business operations and project management, notably at Sweet Treats Catering Co.
• Excelled in client service and relationship building, achieving financial growth through strategic marketing and cost control.
• Skilled in attention to detail and verbal communication, successfully managed and grew customer base by developing creative solutions and fostering strong client relationships.
• Demonstrates expertise in strategic planning and financial management, with strong capabilities in client relationship building and project coordination. Aims to leverage these transferable skills to drive success in new professional setting.
• Hardworking and passionate with strong organizational skills eager to secure accounts payable position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Owner/Baker
Sweet Treats Catering Co
09.2015 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Produced consistently high-quality baked goods for customers.
- Managed customer service operations, including taking orders and resolving complaints.
- Operated cash registers and processed payments accurately.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Maintained accurate inventory of baking supplies and ingredients.
- Adjusted recipes based on available ingredients or dietary restrictions,
- Developed creative seasonal recipes, attracting new customers and increasing bakery sales.
- Participated in local food fairs to promote bakery, resulting in increased foot traffic and sales.
Lab Assistant II
Boston Scientific
08.2018 - 06.2023
- Managed specimen sample handling, receiving, storage and inventory.
- Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
- Ensured accurate test results with proper use of lab equipment and adherence to protocols.
- Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
- Prepared specimens for testing and analysis.
- Provided assistance in training new lab personnel on proper techniques, safety guidelines, and protocol adherence for smooth integration into the team environment.
- Improved laboratory safety through regular inspection and maintenance of equipment, as well as adherence to safety guidelines.
- Collaborated with researchers and scientists to design and execute experiments.
- Coordinated and managed laboratory projects and experiments.
- Ensured vendor payments approved on time.
Education
Associate Degree In Nursing - Nursing
Platt College
LawtonSkills
- Customer relations
- Small business operations
- Verbal and written communication
- Client service
- Business management
- Operations management
- Project management
- Marketing
- Attention to detail
- Strategic planning
- Business development
- Regulatory compliance
- Relationship building
- Quality management systems
- Service quality assurance
- Teamwork and collaboration
- Team leadership
- management
- Quality assurance
- Inventory management
- Purchasing and planning
- Customer retention
Timeline
Lab Assistant II
Boston Scientific
08.2018 - 06.2023
Owner/Baker
Sweet Treats Catering Co
09.2015 - Current
Associate Degree In Nursing - Nursing
Platt College
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