Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Community Service
Achievements And Awards
Certification
Timeline
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JULIA CHEUNG

JULIA CHEUNG

Santa Cruz,CA

Summary

Current UCSC Marine Biology major with friendly and approachable demeanor, eager to learn and develop in the visitor services role. Brings understanding of customer interaction and communication, and delivers excellent organizational and multitasking skills. Ready to use and develop these skills in the Visitor Services role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Kennel Attendant

VCA Vets and Pets Animal Hospital
09.2022 - 09.2023
  • Provided full-time care to boarded dogs and cats at busy animal hospital.
  • Primary duties included feeding, giving medications, walking dogs, cleaning kennels, laundry, record keeping and providing daily client and staff updates.
  • Promoted pet safety through proper handling and feeding techniques.
  • Performed pet intake to gain necessary information concerning health, behaviors, allergies, and other key details to ensure staff had complete records for the best care.

Retail Associate

Lululemon Athletica
09.2022 - 12.2022
  • Temporary holiday retail sales associate position.
  • Goal was to ensure customers had a great shopping experience at Lululemon.
  • Assisted customers with locating specific items in the store or suggesting alternative options based on availability or their preferences.
  • Duties also included customer service, cash register check-out, following opening and closing procedures to Lululemon standards and maintaining tidiness of the store.

Camp Counselor

Windy Hills Equestrian Center
06.2022 - 08.2022
  • Summer camp counselor for horse camp geared to children ages 8 to 12 years old.
  • Prepared horses and took children on rides.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.

Horse Management Instructor

Glenoaks Pony Club
08.2021 - 06.2022
  • Taught children 8 to 12 year olds introductory horse management skills.
  • Responsible for bi-weekly lesson plans that supported each child's goal towards passing US Pony Club ratings tests.
  • Tracked the member's progress with the club Director and boosted performance by providing individual support and encouragement when needed.
  • Provided a positive and uplifting environment in which to learn about horses, succeed at learning new skills, and develop self-confidence.
  • The club had a highly successful year, with a 100 percent passing to a higher ratings level.

Working Student

Flying Tail Farms
06.2020 - 08.2020
  • Summer position working on an equestrian ranch and farm feeding animals, mucking and daily chores

Education

Bachelor of Science - Marine Biology

University of California, Santa Cruz
Santa Cruz, CA
06-2027

Skills

  • Customer service
  • Verbal and written communication
  • Retail and cash register skills
  • Enjoys working with children
  • Teaching and training skills
  • UCSC Marine Science BS major
  • Animal care and handling
  • Eager to learn new skills

Accomplishments

Increased client satisfaction by communicating with clients regarding their pet's health status on a more frequent basis including text, email and phone.

Learned to administer new feeding techniques for dogs with compromised digestive situations helping to ensure their safety and comfort.

Part of a retail sales team that consistently met its sales goals in for the holiday period and achieved special bonus payments.

Developed bi-weekly training plans to support children's achievement goals and leading to 100% testing pass rate.

Hobbies and Community Service

  • US Pony Club member since 2012; achieved C2 rating in Hunt Seat and D3 Eventing.
  • Interscholastic Equestrian Association 2016 – 2020.
  • Competed in hunter/jumper rated horse shows.
  • Enjoy travel and music.

Achievements And Awards

  • National High School Honor Society, 2018 - 2022
  • US Presidential Academic Award for Excellence, 2022
  • USEF Interscholastic Equestrian Athlete, 2015 – 2022

Certification

Certified by the United States Pony Club up to the C2 level in Hunt Seat and D3 in Dressage.

Timeline

Kennel Attendant

VCA Vets and Pets Animal Hospital
09.2022 - 09.2023

Retail Associate

Lululemon Athletica
09.2022 - 12.2022

Camp Counselor

Windy Hills Equestrian Center
06.2022 - 08.2022

Horse Management Instructor

Glenoaks Pony Club
08.2021 - 06.2022

Working Student

Flying Tail Farms
06.2020 - 08.2020

Bachelor of Science - Marine Biology

University of California, Santa Cruz

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