Julia chevere
Toms River
Summary
Dynamic Home Care Liaison at HMHN MERIDIAN Homecare, adept at enhancing customer satisfaction through effective mediation and assertive communication. Successfully coordinated projects, fostering collaboration and driving continuous improvement. Bilingual in Spanish, leveraging influencing skills to strengthen relationships and resolve conflicts efficiently. Committed to achieving organizational objectives and elevating team performance.
Overview
18
18
years of professional experience
Work History
Home Care Liaison
HMHN MERIDIAN Homecare
05.2007 - Current
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
- Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
- Maintained up-to-date knowledge of industry trends, sharing insights with colleagues to drive continuous improvement efforts.
- Enhanced customer satisfaction by swiftly addressing concerns and providing solutions to various issues.
- Improved interdepartmental collaboration with regular team building activities and open forums for discussion.
- Solved conflicts and addressed issues that occurred between other entities and business.
- Collected, arranged, and input information into database system.
Education
Bachelor of Science - Paralegal Studies AND MINOR PSHYCOLOGY
Mercy College
Dobbs Ferry, NY01-1990
Skills
- Assertiveness
- Mediation skills
- Influencing skills
- Representative experience
- Verbal and written communication
- Proficiency in the Spanish language
Timeline
Home Care Liaison
HMHN MERIDIAN Homecare
05.2007 - Current
Bachelor of Science - Paralegal Studies AND MINOR PSHYCOLOGY
Mercy College
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