Julia Cline

• Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
• Operated coffee brewing equipment and maintained cleanliness of workstations to enhance operational efficiency.
• Collaborated with team members to execute daily tasks, improving workflow and productivity.
• Trained new employees on company policies, procedures, and best practices for food safety and hygiene.

• Assisted in managing daily operations to ensure efficient service delivery.
• Trained team members on customer service protocols and food safety standards.
• Monitored inventory levels and coordinated ordering processes to maintain stock availability.
• Implemented promotional initiatives to enhance customer engagement and drive sales growth.
• Resolved customer inquiries and complaints, ensuring satisfaction and loyalty retention.
• Collaborated with management on performance evaluations and employee development plans.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Coordinated Halloween trunk or treat activities by managing candy distribution. Oversaw crafting stations to enhance participant experience. Facilitated Halloween games to promote engagement and enjoyment.

Assisted with student council's Winter Wonderland by collecting admission fees at entry point. Supported various booths in organizing games and crafts for participants. Participated in post-event cleanup to restore the venue.