Julia Jones
Hazard,KY
Summary
Online Customer Service Commerce with demonstrated skills in dedicated support, organization, and problem-solving. Proven strengths in establishing rapport with customers and building lucrative partnerships.
Overview
2
2
years of professional experience
Work History
DSW Worker
Mending Hearts Family Services
Hazard, Kentucky
03.2023 - 12.2023
- Provided direct clinical services to individuals with disabilities and their families.
- Facilitated group activities, such as social skills development, problem solving and communication strategies.
- Assisted clients in developing independent living skills, such as budgeting, nutrition, household management and personal hygiene.
GDIT
Goverment
Hazard, KY
06.2022 - 01.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Hazard High School
Hazard, KY05-2019
Skills
- Housekeeping abilities
- Recreational Activities
- Mobility support
- Light Housekeeping
- Daily living activities
- Personal care assistance
- Crisis Intervention
- First Aid Training
- Transportation
- Meal Preparation
- Call handling
- Direct Sales
- Appointment Scheduling
- Call Documentation
- Customer Service
- Call Center Operations
Timeline
DSW Worker
Mending Hearts Family Services
03.2023 - 12.2023
GDIT
Goverment
06.2022 - 01.2023
High School Diploma -
Hazard High School