Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
CustomerServiceRepresentative

Julia Crapps

Mental Health Counselor
Chicopee,MA

Summary

Solutions-oriented Mental Health Counselor successful at managing multiple priorities while maintaining strong work ethic and exhibiting positive attitude. Offering 8 -year background implementing effective treatment plans and providing exceptional care for children, adolescents and adults suffering from mental and emotional health illnesses. Expertise in crisis intervention and treatment analysis and planning. Collaborative and team-oriented professional quickly establishes trust and rapport with patients. Certified in Crisis Prevention.

Overview

4
4
years of professional experience

Work History

Mental Health Counselor II

BayState Medical Center
12.2022 - Current
  • Participates in a Multidisciplinary Team approach to patient care
  • Reports observations of patients' status to the team and provides input in the preparation and updating of the treatment plans
  • Assists team members in providing care to patients and follows through with team decisions
  • Provide a safe environment and intervene appropriately during crisis situations by providing necessary support
  • Observes potential safety hazards on the unit and reports hazards immediately to supervisors
  • Maintains safety by adhering to behavior management principles including Collaborative Problem Solving techniques
  • Documents patient mental status, social behavior and progress towards identifying goals daily and ongoing assessment of patients by completing monitoring and rounds sheets
  • Documents restraints and seclusion in accordance with policies
  • Provides a therapeutic milieu and counsels patients with empathy and respect to assist them to formulate treatment goals
  • Refers patients' physical problems to RN for assessment and intervention
  • Develops and implements special programming
  • Used advanced counseling skills and evidence-based practices to establish goals and treatment plans with patients.
  • Led counseling group to discuss topics such as eating disorders and relationship issues.
  • Completed one-on-one counseling with broad range of clients suffering from various diseases and issues.
  • Encouraged patients to discuss experiences in group and individual settings.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Prepared reports to summarize clients' mental health status and treatment progress.
  • Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
  • Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.

BSAS Case Manager

River Valley Counseling Center
11.2021 - 11.2022
  • Facilitate weekly psycho-educational groups
  • Oversee & plan after school & summer youth development program/activities
  • Coordinating services with the Mentors, school families, to meet goals of each ISP
  • Provide or refer clients to tutoring and homework assistance.
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
  • Monitored clients' progress and tracked client services to provide crisis interventions.
  • Facilitated individual and group sessions to promote positive behavior change for clients.
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
  • Collaborated with an interdisciplinary team to determine timely delivery of services.
  • Spearheaded fundraising efforts to support social and community service initiatives.
  • Researched best practices and developed strategies to improve program outcomes.
  • Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
  • Advocated for social and community service programs to increase awareness and funding.

Behavioral Health Associate

Kindred Behavioral Health
04.2020 - 09.2021
  • Kept the facility clean, performed basic maintenance and restocked supplies to support program needs
  • Conducted client rounds every 5 to 15 Minutes to check on residents
  • Performed client intake procedures according to internal standards for all new admissions
  • Built and maintained positive staff relationships to promote teamwork and better serve clients
  • Searched resident belongings prior to and during stays
  • Completed documentation for every incident and forwarded to correct personnel for review
  • Prepared and submitted daily Progress reports to management
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning
  • Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion
  • Ran individual therapy and family therapy sessions for children ages 9 to 17
  • Observed and monitored client behavior and responses to treatment
  • Encouraged patients to discuss experiences in group and individual settings
  • Skills: CPI, De-Escalation
  • Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.

Education

Master of Science - Clinical Mental Health Counseling- Forensic Psychology

American International College
Springfield, MA

Skills

  • Computer Skills
  • Interpersonal Communication
  • Group Counseling
  • Support Services
  • Behavioral Treatment Services
  • Patient Intakes
  • Outreach Programs
  • Knowledge of Juvenile Justice System
  • Skilled in Intake Interviewing
  • Case Documentation
  • Crisis Intervention
  • Case Management Proficiency
  • Safety and Risk Assessments
  • Community Psychiatry
  • Behavioral Health Assessment
  • Mental Health Evaluations
  • Time Management
  • Individual and Group Counseling
  • Suicide Precautions Expertise
  • Superior Communication Skills
  • Extensive DSM-IV Knowledge
  • Knowledge of the in and Outs Child Protective Services (CPS)
  • Session Notetaking
  • Confidential Records Management
  • Substance Abuse Treatment

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama

Timeline

Mental Health Counselor II

BayState Medical Center
12.2022 - Current

BSAS Case Manager

River Valley Counseling Center
11.2021 - 11.2022

Behavioral Health Associate

Kindred Behavioral Health
04.2020 - 09.2021

Master of Science - Clinical Mental Health Counseling- Forensic Psychology

American International College
Julia CrappsMental Health Counselor