Highly motivated worker and student with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Retail Operations Internship
Cleveland Guardians
Cleveland, Ohio
04.2026 - Current
Streamlined daily store operations, maintaining optimal inventory levels to enhance customer experience.
Engaged customers with product knowledge and tailored recommendations.
Organized merchandise displays to enhance accessibility and visual appeal, improving customer engagement.
Supported customer service team by addressing inquiries and resolving issues, contributing to customer satisfaction.
Barista
Calico Jack Coffee Roastery
Mentor, Ohio
01.2025 - 08.2025
Greeted and serviced patrons with coffee and food orders.
Handled transactions with money and credit card payments.
Helped maintain a clean and positive environment.
Phone Operator, Hostess, and Food Prep
Zappitelli's Pizza
Mentor, Ohio
07.2021 - 12.2024
Welcomed and served restaurant patrons, focusing on their needs to elevate satisfaction.
Resolved customer inquiries and issues promptly, ensuring a positive dining experience.
Prepared food orders for restaurant patrons.
Answered customer calls and efficiently processed food orders to enhance service speed.
Handled transactions with money and credit and payments.