Cultivated a positive team environment while consistently meeting operational objectives by implementing strategic training and delegation practices. Demonstrated strong work ethic and adaptability in retail settings, rapidly acquiring new skills.
Overview
4
4
years of professional experience
Work History
Fashion TL
Walmart, Inc.
Schertz, TX
06.2025 - Current
Oversaw daily process execution to ensure consistency and integrity in operations.
Educated associates on zoning standards to ensure compliance with safety and presentation
Facilitated effective communication among team leads to ensure smooth shift handoffs
Communicated new processes among leadership and associates to work efficiently to achieve daily objectives such as using high visibility labels with price changes and reintroducing the “scan item instead” on the MyWalmart app to fasten processes.
Health & Beauty TL
Walmart, Inc.
Schertz, TX
09.2023 - 06.2025
Maintained high-traffic shopping areas to ensure a well-organized and appealing presentation of merchandise.
Promoted sales and minimized backroom freight by effectively managing liability.
Developed and implemented strategic placement of private label features to maximize high-margin sales.
Led by example to cultivate a team that operated with a strong sense of urgency.
Digital Personal Shopper
Walmart, Inc.
Schertz, TX
07.2022 - 09.2023
Ensured timely completion of tasks to meet objectives and avoid nil picks.
Collaborated with team members to minimize wait times and enhance customer experience.
Ensured high-quality customer interactions while simultaneously handling other personal shopping tasks.
Provided customers with top-quality products, focusing on expiration management and appealing product display.
Stocking 2 TA
Walmart, Inc.
Schertz, TX
01.2022 - 08.2022
Acquired proficiency in department numbers and streamlined freight sorting procedures.
Optimized the processing and organization of apparel and health and beauty items through a one-touch system, enhancing operational workflow.
Verified all picks using the vispick system to maintain high-quality reporting standards.
Team Lead (TL) for Klook Project at Startek Berhad formerly known as Aegis BPO Sdn.Bhd (KLOOK project)Team Lead (TL) for Klook Project at Startek Berhad formerly known as Aegis BPO Sdn.Bhd (KLOOK project)