Julia Dahl

This position includes providing high quality customer support and problem resolution utilizing telephone, email, and chat technologies. This position is responsible for managing general customer concerns which may include mis-shipments, returns, and pricing discrepancies; escalating as needed to ensure issues are handled in a timely manner.

The responsibilities of this position include supervising and supporting team members as well as the daily operations of the store. This is a very high energy position that entailed making daily decisions, establishing priorities, solving problems, serving the public, and upholding product quality and cleanliness.

This position is responsible for providing friendly and effective customer service by assisting with inquiries regarding pricing, products, inventory, delivery schedules, order confirmation, invoicing, and collections. Other duties include daily data entry, inventory management, and maintaining the showroom.

Responsibilities included cashier duties, hosting parties, food preparation, and maintaining guest expectations.