Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Floyd smith

Chicago,IL

Summary

Dynamic Supply Chain/Automated Logistics Specialist with a proven track record at OSF Medical Group, excelling in supply chain optimization and fostering vendor relationships. Adept at enhancing inventory accuracy through automated systems and committed to boosting customer satisfaction with timely deliveries. Strong communicator and strategic planner, ensuring compliance and operational excellence.

Overview

14
14
years of professional experience

Work History

Supply Chain/Automated Logistics Specialist

OSF Medical Group
03.2021 - Current
  • Maintained a high level of industry knowledge through ongoing professional development opportunities, staying informed on emerging technologies and best practices within logistics management.
  • Streamlined supply chain management by establishing strong relationships with vendors and negotiating favorable contracts.
  • Boosted customer satisfaction levels through timely delivery of orders and proactive communication of shipment status updates.
  • Ensured regulatory compliance in warehousing operations by adhering to safety protocols, proper labeling, and documentation procedures.
  • Stored medical equipment and ammunition in controlled and sterile environment and counted supplies efficiently.
  • Reviewed and verified quantities received against bills of lading, contracts, purchase requests and shipping documents.
  • Enhanced inventory accuracy by implementing automated tracking systems and conducting regular audits.
  • Implemented quality control measures to minimize instances of damaged goods or incorrect shipments reaching customers.
  • Developed contingency plans for potential supply chain disruptions, enabling swift response times when faced with unforeseen challenges.

Warehouse Manager

Amazon
05.2020 - 03.2021
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
  • Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Collaborated closely with sales department to address any issues related to product availability or shipment delays.
  • Reduced product damage with improved packaging methods and training staff on proper handling techniques.

Cable Installation Technician

Comcast
03.2017 - 03.2020
  • Streamlined workflow processes for faster installations by carefully organizing tools, materials, and equipment prior to each job.
  • Connected components to exterior cable systems and tested connections for adequate power and functional links.
  • Reduced service call-backs by accurately diagnosing and resolving cable-related issues during initial visits.
  • Collaborated with other workers and customers to resolve issues of deficient communications connections.
  • Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
  • Consistently achieved performance metrics related to installations per day while still maintaining high levels of customer satisfaction rates.
  • Completed all required training courses on new cable installation techniques, equipment, and industry best practices in a timely manner.
  • Assisted customers with the selection of appropriate cable packages based on their needs and preferences, maximizing value for both parties.
  • Maintained a safe work environment by adhering to company safety protocols and industry regulations during installations.
  • Repaired and updated equipment to conform to company-wide standards.
  • Enhanced client understanding of cable systems through clear explanations and demonstrations of equipment usage.
  • Improved customer satisfaction by providing efficient and professional cable installation services.
  • Handled escalated customer concerns professionally and effectively, resulting in improved client trust and confidence in our services.
  • Ensured prompt resolution of any post-installation issues by following up with customers after service completion to confirm satisfaction levels were met or exceeded expectations.

Facility Manager

Park District of La Grange
08.2011 - 03.2017
  • Supervised staff of [Number] in day-to-day activities.
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • Evaluated facility operations and personnel for safety and health regulations compliance.
  • Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
  • Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
  • Conducted inspections of facility grounds, external structure, systems and equipment.
  • Conducted regular audits to maintain compliance with industry regulations and company policies, mitigating potential risks.
  • Maintained inventory and ordered supplies to keep facility resources readily available.
  • Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
  • Coordinated emergency response efforts during crises, effectively mitigating damage and prioritizing safety for all occupants.
  • Developed strategic plans for facility improvements, considering both short-term needs and long-term objectives.
  • Contributed to organizational growth by supporting the onboarding of new employees and ensuring they had a comfortable work environment.
  • Managed a team of technicians, providing training and guidance for improved performance and professional development.
  • Increased cost savings by renegotiating vendor contracts and identifying areas for budget optimization.

Education

High School Diploma -

Evergreen Park High School
Evergreen Park, IL
06-1997

Skills

  • Warehouse functions
  • Supply chain optimization
  • Forklift operations
  • Logistics planning
  • Order filling
  • Demand forecasting
  • Shipping coordination
  • Transportation management
  • Recordkeeping
  • Supplies inventory

Interests

  • Volunteering
  • Outdoor Recreation
  • Music
  • Getting involved in local advocacy groups to promote positive change in the community
  • Auto Repair/Restoration
  • Strategy Games
  • Avid Reader
  • Cooking

Timeline

Supply Chain/Automated Logistics Specialist

OSF Medical Group
03.2021 - Current

Warehouse Manager

Amazon
05.2020 - 03.2021

Cable Installation Technician

Comcast
03.2017 - 03.2020

Facility Manager

Park District of La Grange
08.2011 - 03.2017

High School Diploma -

Evergreen Park High School

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Floyd smith