Experienced Healthcare Worker with a High School Diploma and working on a Bachelor of Science in Health and Well-Being. Has successfully provided patient care in different types of nursing homes such as Independent Living, Skilled Living, and Hospice. Focused on providing professional service and support to every visitor or patient. Highly-motivated with the desire to take on new challenges.
Overview
3
3
years of professional experience
Work History
Receptionist
Concordia Lutheran Ministries
07.2022 - Current
Maintain accurate and timely documentation of patient care.
Greeted visitors and provided them with assistance.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Scheduled appointments for visitors and patients.
Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Provided administrative support to staff members including typing letters, and filing documents.
Monitor security cameras in the lobby area to ensure safety of all employees, guests, and residents.
Prepare welcome packages for new hires containing relevant paperwork and other important details.
Took residents to where they were needed to be.
Dietary Server
Concordia Lutheran Ministries
08.2020 - Current
Collaborate with interdisciplinary team to provide patient care.
Assisted in setting up the dining room for meals.
Served meals to residents, following dietary restrictions as needed.
Cleaned tables, chairs, and other surfaces after each meal service.
Assisted with dishwashing duties as needed during peak times.
Communicated effectively with fellow staff members regarding resident needs or preferences.
Responded promptly to resident complaints or concerns about quality of food or service.
Took residents back to room if needed once meal was completed.
Front Desk Receptionist/Admissions Assistant at Concordia Lutheran MinistriesFront Desk Receptionist/Admissions Assistant at Concordia Lutheran Ministries