Julia De La Cruz
Phlebotomist
Chicago,IL
Summary
Compassionate Phlebotomist with proven expertise at Loyola Medicine, skilled in venipuncture and specimen handling. Enhanced patient experiences through effective communication and education, ensuring accurate sample collection and timely lab results. Committed to maintaining HIPAA compliance while fostering a safe and supportive environment for patients.
Overview
2020
2020
years of professional experience
Work History
Phlebotomist
Loyola Medicine
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Organized daily work based on collection priority.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
- Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
- Contributed to maintenance of patient records, ensuring accurate and up-to-date information was available for healthcare providers.
Patient Care Technician
Marianjoy
08.2011 - 12.2019
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Supported optimal wound healing by skillfully changing dressings and monitoring for signs of infection or complications.
- Educated patients on self-care techniques and post-discharge instructions, empowering them to take control of their own health maintenance.
- Fostered clean and hygienic environment, reducing risk of infections.
- Enhanced teamwork by collaborating closely with nurses and doctors to coordinate patient care.
- Facilitated patient mobility and recovery with guided exercises and ambulation support.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention.
- Supported patients' daily living activities, improving their hospital stay experience.
- Documented patient information and care activities in electronic health record.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Facilitated personal hygiene management, feeding and ambulation.
- Helped patients complete range of motion exercises to prevent loss of function during care.
Education
Bachelor Of Early Childhood Care And Education - Education
Northeastern Illinois University
Chicago, ILSkills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Sample and specimen collection
- Butterfly needle technique
- HIPAA compliance
Languages
Spanish
Native or Bilingual
Timeline
Patient Care Technician
Marianjoy
08.2011 - 12.2019
Phlebotomist
Loyola Medicine
Bachelor Of Early Childhood Care And Education - Education
Northeastern Illinois University
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