Julia Derosa

General Merchandise Associate

Walmart

03.2021 - Current

Balanced multiple responsibilities simultaneously during peak times while remaining focused on delivering exceptional service experiences.
Helped customers select merchandise by offering multiple product options fitting specific needs.
Developed strong relationships with regular clientele which led to increased loyalty towards our general merchandise offerings.
Participated in storewide promotions and events, enhancing overall brand visibility within the local community.
Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
Processed transactions quickly and accurately, ensuring a seamless checkout experience for customers.
Pushed and stocked product in multiple departments and consistently met time targets.
Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.
Collaborated with team members to achieve sales goals and drive revenue growth for the department.
Assisted in merchandising displays, creating visually appealing presentations that attracted customer attention and promoted sales.
Handled returns and exchanges professionally, resolving customer issues with empathy and understanding.
Assisted in training new team members on store policies and procedures, fostering a supportive and inclusive work environment.
Supported inventory management efforts by accurately tracking merchandise and restocking shelves as needed.
Managed time effectively, prioritizing tasks to maintain productivity throughout shifts while adhering to company policies and procedures.
Worked closely with department managers to identify opportunities for improvement in product selection or presentation techniques.
Completed efficient weekly pricing changes for general merchandise categories.
Managed timely and effective replacement of damaged or missing products.
Picked and packed order items.
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Transported merchandise to sales floor and replenished out-of-stock and low-stock items.

Summary

Overview

Work History

General Merchandise Associate

Education

High School Diploma -

Skills

Timeline

General Merchandise Associate

High School Diploma -

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