Julia Dixon
Thousand Oaks,CA
Overview
20
20
years of professional experience
Work History
Actress
Screen Actors Guild
01.2005 - Current
- Worked on numerous television shows, films and commercials.
- Expanded skillset through continuous training in acting techniques that contributed significantly to overall performance success.
- Maintained a professional demeanor on set or backstage, fostering positive working relationships with cast and crew members.
- Wrote, produced and starred in an award winning short film called "My Baby is a Bike Helmet."
Assistant Account Manager
GPA
11.2019 - 12.2022
- Maintained high standards of customer service by accurately communicating estimated arrival times, necessary steps, and project details.
- Kept detailed spreadsheets to track production, important deadlines, shipping, and delivery.
- Built client relationships by acting as liaison between customer service and sales teams.
- Managed client relationships, resulting in increased retention and loyalty.
- Wrote copy needed for specialized packaging including but not limited to instructional inserts, warning labels, and care practices.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Provided administrative support during key projects, ensuring timely completion and adherence to defined budgets or resource constraints.
Restaurant Waiter
Moody Rooster
08.2017 - 06.2018
- Cultivated warm relationships with regular customers.
- Answered customers' questions, recommended items, and recorded order information.
- Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
Volunteer Teacher
Reading Partners
10.2017 - 05.2018
- Conducted one-on-one tutoring sessions with students requiring additional support outside of regular class hours.
- Worked with students of all backgrounds with a focus on those with special needs.
- Empowered students by incorporating choice-based assignments that allowed them to explore their personal interests within the context of course material.
- Established and maintained positive relationships with students to foster environment of support and open communication.
- Implemented classroom management techniques to maintain positive learning environment.
Restaurant Waiter
The Lobster
03.2012 - 01.2018
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
Head Waiter
R+D Kitchen
09.2010 - 12.2012
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
- Trained staff members on use of POS system.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Mentored new hires, providing comprehensive training on company policies, procedures, and service standards.
Education
Bachelor of Arts - Psychology
University of Southern California
Los Angeles, CA05-2010
Skills
- Fast learner
- Positive attitude
- Empathetic
- Attention to detail
- Punctual and reliable
- Team collaboration
- Complex Problem-solving
- Ethical awareness
- Research and analysis
- Critical reflection
Timeline
Assistant Account Manager
GPA
11.2019 - 12.2022
Volunteer Teacher
Reading Partners
10.2017 - 05.2018
Restaurant Waiter
Moody Rooster
08.2017 - 06.2018
Restaurant Waiter
The Lobster
03.2012 - 01.2018
Head Waiter
R+D Kitchen
09.2010 - 12.2012
Actress
Screen Actors Guild
01.2005 - Current
Bachelor of Arts - Psychology
University of Southern California
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