Dynamic professional with a proven track record at Global K9 Protection Group, enhancing unit readiness by 90% through expert supply chain management and meticulous record-keeping. Skilled in TSA 3PK9-C certification and possessing strong analytical abilities, excel in identifying efficiencies and leading teams to exceed operational goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Explosive Detection Canine Handler
Global K9 Protection Group
02.2021 - Current
Conduct operational searches of cargo at designated client locations with certified K9 partner.
Maintain training and monthly K9 health records.
Complete and upload operational records in a timely manner to maintain compliance.
Deliver timely and professional customer service to clients.
Follow and stay updated on standard operating procedures while performing searches.
Participated in regular training exercises to maintain proficiency and stay current on industry standards.
Partnered with trained Explosive Detection Canine partner to conduct searches at assigned client sites.
Provided housing, food and water for assigned canine to promote health and well-being.
Maintained strict confidentiality regarding sensitive information encountered while performing duties as an Explosive Detection Canine Handler.
Assisted in the training of new handlers, sharing expertise and best practices for optimal performance.
Supported national security efforts by collaborating with federal agencies as needed during high-profile operations or investigations.
Conducted pre-event sweeps at large public gatherings, ensuring safe environments for attendees and staff.
Demonstrated adaptability by successfully transitioning between different work environments and adjusting tactics accordingly.
Site Supervisor
Global K9 Protection Services
01.2023 - 12.2023
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Enhanced effectiveness by addressing and rectifying operational inefficiencies.
Cultivated strong relationships with key clients or stakeholders through consistent communication and excellent service delivery.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Evaluated employee performance and coached and trained to improve weak areas.
Maintained compliance with company policies, objectives, and communication goals.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Executed compliance measures aligned with corporate regulations for enhanced operational discipline.
Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
Developed and updated tracking spreadsheets for process monitoring and reporting.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Supervised operational tasks involving a workforce of 20 staff members paired with 20 K9 teams.
Supply Specialist
U.S. Army Active Duty
09.2017 - 03.2021
Conduct operational searches of cargo at designated client locations with certified K9 partner.
Maintain training and monthly K9 health records.
Complete and upload operational records in a timely manner to maintain compliance.
Deliver timely and professional customer service to clients.
Follow and stay updated on standard operating procedures while performing searches.
Participated in regular training exercises to maintain proficiency and stay current on industry standards.
Partnered with trained Explosive Detection Canine partner to conduct searches at assigned client sites.
Provided housing, food and water for assigned canine to promote health and well-being.
Maintained strict confidentiality regarding sensitive information encountered while performing duties as an Explosive Detection Canine Handler.
Assisted in the training of new handlers, sharing expertise and best practices for optimal performance.
Supported national security efforts by collaborating with federal agencies as needed during high-profile operations or investigations.
Conducted pre-event sweeps at large public gatherings, ensuring safe environments for attendees and staff.
Demonstrated adaptability by successfully transitioning between different work environments and adjusting tactics accordingly.
Education
No Degree - Business Management
Mt San Antonio College
Walnut, CA
06.2023
Skills
Ability to create, to maintain, and prepare records and reports
Able to perform tasks with minimal or no oversight
Strong organizational, time management, and analytical skills
Able to identify problems, suggest and implement solutions, and react to change with a high degree of attention to detail and foresight
TSA Third Party Canine-Cargo (3PK9-C) Certification
AR Certified
Combat Life Saving Course Certified
Explosive detection
Distribution management
Supply chain management
Operational management
Logistics analysis
Product management
Supplies inventory
Lean six sigma
Timeline
Site Supervisor
Global K9 Protection Services
01.2023 - 12.2023
Explosive Detection Canine Handler
Global K9 Protection Group
02.2021 - Current
Supply Specialist
U.S. Army Active Duty
09.2017 - 03.2021
No Degree - Business Management
Mt San Antonio College
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