Julia Douglas
Boca Raton,FL
Summary
Trustworthy and dedicated employee with 4 years of experience serving customers and operating register.
Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
4
4
years of professional experience
Work History
Food Service Cashier
Raw Juce
10.2023 - 05.2024
- Memorized over 30 menu items to create beverages for 200+ customers a day.
- Optimize a workflow by maintaining a clean and organized work space.
- Built rapport with new and returning customers to promote the company's vision and values
- Operated cash register systems efficiently, quickly inputting orders and processing payments for fast service turnaround times.
Yacht Broker Assistant
A1A Yachts
08.2021 - 08.2022
- Managed documentation related to trade executions and settlements, facilitating smooth transaction processes for clients.
- Streamlined communication between brokers and clients, maintaining organized records of correspondence for easy reference.
- Facilitated seamless transition of accounts during broker changes by effectively coordinating with both internal teams and clients.
- Contributed to increased client retention by consistently providing exceptional customer service and support.
Server Assistant
Mellow Mushroom Pizza
01.2021 - 01.2022
- Served food or beverages to customers, and prepare or serve appetizers at tables as required.
- Answered any questions about the menu, aware of what is in each pizza.
- Performed cleaning duties, such as sweeping floors, tidying up food runner station, wiping down bar and cashier, or checking and cleaning the bathroom.
- Processed monetary transactions on POS System.
- Maintained high standards of customer service during high-volume, fast-paced operations.
Restaurant Hostess
King Fish Grill
03.2020 - 10.2020
- Swiftly and gently addressed any customer complaints or concerns, escalating it to management when necessary.
- Warmly greeted and escorted guests to their assigned tables seating 200-300 people per shift.
- Took up to 50 reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Education
No Degree - Business
Florida Atlantic University
Boca Raton, FL05.2027
High School Diploma -
Pedro Menendez High School
Saint Augustine, FL05.2023
Skills
- Safety and Sanitation Standards
- Dining Reservations
- Guest Experience Management
- Table Bussing
- Seating Assignment preparation
- Food Plating and Presentation
- Cash handling expertise
- POS System Operation
- Honest and Dependable
- Menu Memorization
Additional Information
A1A Yachts
Ashley Motes: 904-669-6953
Store: 904-829-9224
Mellow Mushroom
Manager: Arthur Ward 904-484-8323
Store: 904-826-4040
Raw Juce
Manager: Brian Ikeda : 949-310-1284
Store: 561-424-5823
Timeline
Food Service Cashier
Raw Juce
10.2023 - 05.2024
Yacht Broker Assistant
A1A Yachts
08.2021 - 08.2022
Server Assistant
Mellow Mushroom Pizza
01.2021 - 01.2022
Restaurant Hostess
King Fish Grill
03.2020 - 10.2020
No Degree - Business
Florida Atlantic University
High School Diploma -
Pedro Menendez High School
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