JULIA E. MARRUFO
Santa Rosa,CA
Summary
Optimistic and efficient individual with outstanding work ethic. Always have been driven to do my best and give my all in anything that I have ever pursued. I aspire to contribute the best parts of myself to any company or individual I find myself working with.
Overview
10
10
years of professional experience
Work History
Server
Bag O Crab
Santa Rosa, CA
03.2024 - Current
- I prioritize customer service from welcome to farewell. I assure my customer interactions are always as positive as can be, while still maintain the duties that come with being a server. Other duties include but are not limited to; stocking beverages, pre-making the alcoholic drink mixes, making and overstocking settings for dine-in customers, accurate and efficient money handling skills and pre-bus tables.
Compliance Manager
Kashia Services
Santa Rosa, CA
04.2018 - Current
- Monitored compliance of lending portfolios and subsidiaries with tribal and federal laws and regulations. Supported quality assurance in payment processing. Assisted in training and compliance reviews.
- Additional 2015-2016 experience available upon request
FOH Manager/Server
Sizzler, USA
Napa, CA
03.2016 - 04.2018
- Initially started as a server but after displaying my work ethic and personality I was offered a promotion while still upholding regular server duties and shifts. Overseen customer/staff issues and complaints. While handling scheduling conflicts on a fluctuating basis. Placed stock orders with Sysco and other partnered companies for efficiency in product availability.
Education
Compliance Management Certification - undefined
Learn2Comply, LLC
Medical Assistant Certification -
CALRegional
Santa Rosa, CASkills
Exhibited flexibility in adjusting to various situations to enhance operational efficiency and foster a positive workplace atmosphere
Facilitated effective information exchange through strong verbal and written communication skills
ACTIVITIES
Active member of my tribe, Kashia Band of Pomo Indians. Currently working for the lending department while actively upholding the cultural traditions and beliefs, dances, songs and making of cultural regalia. Active member of my tribe, Kashia Band of Pomo Indians. Currently working for the lending department while actively upholding the cultural traditions and beliefs, dances, songs and making of cultural regalia.
Timeline
Server
Bag O Crab
03.2024 - Current
Compliance Manager
Kashia Services
04.2018 - Current
FOH Manager/Server
Sizzler, USA
03.2016 - 04.2018
Compliance Management Certification - undefined
Learn2Comply, LLC
Medical Assistant Certification -
CALRegional