Julia Erez
San Diego,CA
Summary
Energetic professional in hospitality management, known for high productivity and efficiency in task completion. Possess patience and dedication when working with children, specialized skills in customer service, conflict resolution, and time management. Excel at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Hostess/Busser
Roman Wolves
San Diego, USA
05.2023 - Current
- Greeted guests warmly upon arrival, seating them promptly.
- Monitored customer satisfaction levels throughout their meal experience.
- Demonstrated strong interpersonal skills when interacting with customers.
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Assisted in preparing the restaurant for opening and closing shifts.
Babysitter
San Diego, USA
01.2023 - Current
- Organizing playdates with other children and providing supervision during outdoor activities.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
- Maintaining a positive attitude while being patient and understanding with the children.
- Assisting with meals, snacks, and bedtime routines for the children.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Completing light housekeeping tasks such as tidying up toys and books.
- Providing a safe environment for children to explore their curiosity and creativity.
- Engaging in age-appropriate activities like reading stories or playing games.
- Tailoring activities based on the individual needs of each child under care.
Teacher/Floater
Primrose School 4S Ranch
San Diego, USA
06.2023 - 12.2023
- Developed and implemented lesson plans based on curriculum objectives.
- Provided individualized instruction to meet the needs of all students.
- Encouraged critical thinking skills and problem-solving strategies among students.
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
Hostess/Food Runner/Busser
California English
San Diego, USA
05.2023 - 08.2023
- Greeted guests warmly upon arrival, seating them promptly.
- Ensured compliance with health and safety regulations at all times.
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Assisted in preparing the restaurant for opening and closing shifts.
- Provided menus to customers and answered questions regarding menu items.
Notetaker (GENS 420+)
San Diego, USA
01.2023 - 06.2023
- Kept up-to-date on changes in course content and assignments.
- Provided written summaries of lectures in a timely manner.
- Attended classes regularly to ensure accurate note taking.
Server
Farmer's Table Bay Park
San Diego, USA
01.2022 - 05.2023
- Greet customers promptly and take the orders of customers (accommodate their needs)
- Bring out customers drinks, food, and condiments
- Demonstrate proficiency handling cash, computerized system, and card readers
- Fold napkins and polished silverware
- Maintain a professional demeanor, as well as a positive and helpful attitude
Hostess
Cardellino
San Diego, USA
07.2022 - 02.2023
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Greeted guests warmly upon arrival, seating them promptly.
- Assisted in preparing the restaurant for opening and closing shifts.
- Provided menus to customers and answered questions regarding menu items.
Cash Register GA
Rubio's Coastal Grill
San Diego, USA
05.2019 - 04.2021
- Balanced cash drawer at the end of each shift by counting total deposits and withdrawals.
- Promoted sales initiatives by informing customers about special offers or promotions.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed credit and debit card payments, gift cards, checks, refunds, exchanges, store credits as per company policy.
- Provided accurate change when applicable.
- Verified age requirements for certain purchases such as alcohol or tobacco products using valid ID's.
- Answered phone calls promptly and handled inquiries from customers courteously while adhering to company policies and procedures.
Education
Bachelor's Degree -
San Diego State University
11.2024
Associates Degree - Psychology, Sociology
San Diego Miramar Community College
01.2023
Bachelor's Degree -
University of Arizona
01.2022
High School -
Scripps Ranch High School
01.2021
Skills
SKILLS SUMMARY:
- 8 years of experience nannying children and one year working with them in an academic setting
- 5 years of experience in the customer service industry
- 1 semester of note-taking experience
- Experience shadowing an elementary school counselor
References
Available upon request
Timeline
Teacher/Floater
Primrose School 4S Ranch
06.2023 - 12.2023
Hostess/Busser
Roman Wolves
05.2023 - Current
Hostess/Food Runner/Busser
California English
05.2023 - 08.2023
Babysitter
01.2023 - Current
Notetaker (GENS 420+)
01.2023 - 06.2023
Hostess
Cardellino
07.2022 - 02.2023
Server
Farmer's Table Bay Park
01.2022 - 05.2023
Cash Register GA
Rubio's Coastal Grill
05.2019 - 04.2021
Bachelor's Degree -
San Diego State University
Associates Degree - Psychology, Sociology
San Diego Miramar Community College
Bachelor's Degree -
University of Arizona
High School -
Scripps Ranch High School