Julia Estudillo
Tucson,AZ
Summary
Knowledgeable Shift Manager, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.
Overview
9
9
years of professional experience
Work History
Morning Shift Manager
Falcon Restaurant
Winslow, AZ
01.2018 - 07.2024
- Managed the morning shift, ensuring a smooth transition of duties between shifts.
- Supervised and trained team members in daily operations, customer service, safety and sanitation standards.
- Handled cash register transactions accurately and efficiently.
- Addressed any discrepancies or issues that arose during the shift promptly and professionally.
- Assisted customers with inquiries about products or services as needed.
- Trained and supervised staff members.
- Documented receipts, inventory movement.
- Mentored and supported new employees to maximize team performance.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Recruited and trained new employees to meet job requirements.
- Assigned work and monitored performance of project personnel.
Emergency Room Technician
Little Colorado Medical Center
Winslow, AZ
11.2015 - 12.2017
- Assisted physicians with procedures such as intubations, chest tube insertions and central line placements.
- Maintained supplies in the Emergency Room including stocking shelves and disposing of outdated or expired items.
- Transported patients from the ER to other departments or units throughout the hospital as needed.
- Completed documentation for each patient encounter accurately and within established timeframes.
- Performed quality assurance activities related to emergency room processes, protocols and equipment maintenance.
- Assisted with resuscitation efforts in life-threatening situations such as cardiac arrest or trauma cases.
- Administered oxygen therapy, nebulizer treatments, wound dressings and splinting and casting per physician orders.
- Provided emotional support to family members during a crisis situation or at end-of-life stages of care.
- Recorded all pertinent information regarding patient encounters into electronic health records system.
- Responded quickly and efficiently to code blue calls in order to provide effective lifesaving measures.
- Conducted laboratory tests on specimens collected from patients in accordance with lab policies. Conducted EKG in a timely professional manner with accurate reading.
- Prepared rooms for incoming patients by ensuring that necessary equipment was available.
- Ensured proper disposal of hazardous materials such as needles or contaminated linens.
- Facilitated communication between nurses, physicians and other healthcare providers involved in patient care.
- Took patients' vital signs, collected medical specimens and updated information in patient charts.
- Safely transferred patients to wheelchair or stretchers for transportation to other departments.
- Took blood pressure measurements and reported to nurse or physician if above or below normal levels.
- Maintained compliance with HIPAA protocols to safeguard patient privacy.
Education
Patient Care Technician Lisence - Medical Technology
Brookline College
Tempe, AZ10-2015
Skills
- Product presentation
- Multitasking Abilities
- Employee engagement
- Conflict Resolution
- Reliability
- Team building
- Professionalism
- Communication Skills
- Meeting facilitation
- Sales strategy tactics
- Training and leadership
- Operations
- Adaptability
- Reporting and documenting
- Employee Training
- Problem-solving abilities
Timeline
Morning Shift Manager
Falcon Restaurant
01.2018 - 07.2024
Emergency Room Technician
Little Colorado Medical Center
11.2015 - 12.2017
Patient Care Technician Lisence - Medical Technology
Brookline College
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