Julia Felsenthal
Chicago,Illinois
Summary
Knowledgeable and dedicated customer service professional with extensive experience in retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
25
25
years of professional experience
Work History
Chicago Police Officer
Chicago Police Department
09.1997 - 09.2020
- I attended numerous classes during my 23 yrs
- As a Chicago Police Officer
- Crisis, Gender, Ethics, Ethnicity
- Lemark combat field first aid training, for first responders rg
- Gunshots, stabbings, and auto accidents
- New, and changed Illinois, and Chicago laws.
Sales Person
Tuesday Mornings
03.2010 - 08.2016
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
Patient Care Technician
Elmhurst Hospital
05.1995 - 07.1997
- Duties: Evaluating new patients after being brought to the medical floor for treatment into the hospital, Starting IV'S, Answering call lights when patients need assistance, administering C.P.R
- When needed.
Education
State license -
Chicago Emergency Medical Training
Graduated -
Byrnes High School
Certificate State Certification -
Timothy O'Connor Police Training Academy
02.1998
Skills
- Safety
- Being positive, and always smiling
- Staying calm during difficult situations
- Listening, and letting others talk
- Reasoning
- Patience
Careers
- 09/02/97, 09/15/20, Chicago Police Officer, Chicago Police Department, Chicago, IL, Retired
- 05/95, 07/97, Patient Care Technician, Elmhurst Hospital, Elmhurst, IL, Evaluating new patients after being brought to the medical floor for treatment into the hospital, Starting IV'S, Answering call lights when patients need assistance, administering C.P.R. when needed, I was preparing to start the Chicago Police Department Academy
Awards
- Numerous honorable mentions for going above, and beyond the call of duty
- Fitness awards, during my career with the Chicago Police Department
Timeline
Sales Person
Tuesday Mornings
03.2010 - 08.2016
Chicago Police Officer
Chicago Police Department
09.1997 - 09.2020
Patient Care Technician
Elmhurst Hospital
05.1995 - 07.1997
State license -
Chicago Emergency Medical Training
Graduated -
Byrnes High School
Certificate State Certification -
Timothy O'Connor Police Training Academy