Julia Felty
Jacksonville,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
Work History
Court Researcher
James Nance
05.2021 - Current
- Provided key administrative assistance to senior management.
- Provided administrative support and research
- Searched probate, tax lien, and mortgage documents online
- Entered all information in Excel Spreadsheets or Google Sheets depending on need.
- Went to local courthouses if needed
- Managed emails, spreadsheets, Google Sheets and Word documents for James.
- Created spreadsheets for different uses.
Head Waitress
Posados
06.2013 - 01.2014
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Trained staff members on use of POS system.
- Managed food resources, memorized orders, and coordinated customer service.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Supervised server staff and simultaneously served personal section of tables.
Administrative Assistant
TV Company (Out Of Business Now)
01.2010 - 05.2013
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
Lead Cashier
Target
06.2006 - 08.2008
- Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Taught employees fundamentals of register use, merchandise scanning and customer service.
- Checked merchandise multiple times during each shift and restocked products when stock ran low.
Real Estate Assistant
Cathy Mehne Coldwell Banker
11.2003 - 06.2004
- Prepared and maintained accurate property listings, sales contracts and closing documents.
- Coordinated appointments to show marketed properties.
- Maintained efficient office operations by handling errands and administrative functions.
- Maintained filing system for specific agents.
- Created flyers for homes that were for sale.
- Created online listings for homes.
- Searched for homes "For Sale by Owner" so agent could contact.
Education
High School Diploma -
Flour Bluff High School
Corpus Christi, TX05.2004
Skills
- Public Information Research
- PowerPoint Presentations
- Records Research
- Property Information
- Fact Compilation
- Information Uploading
- Account Invoicing
- POS Systems Operations
- Administrative Support
- Microsoft Office
Timeline
Court Researcher
James Nance
05.2021 - Current
Head Waitress
Posados
06.2013 - 01.2014
Administrative Assistant
TV Company (Out Of Business Now)
01.2010 - 05.2013
Lead Cashier
Target
06.2006 - 08.2008
Real Estate Assistant
Cathy Mehne Coldwell Banker
11.2003 - 06.2004
High School Diploma -
Flour Bluff High School
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