Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bismark Guzman Ogando

Providence

Summary

To obtain an entry level apprentice position with an HVAC/R company with opportunities for growth and advancement.

Overview

8
8
years of professional experience
1
1
Certification

Work History

HVAC Technician

Gem Plumbing & Heating
04.2024 - 11.2024
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
  • Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
  • Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
  • Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.

Quality Assurance Auditor

Ariston Thermo Group
04.2022 - 04.2024
  • Audited internal processes for compliance with ISO standards, maintaining regulatory adherence at all times.
  • Led calibration activities for measuring equipment, guaranteeing precision in all testing procedures performed within the facility.
  • Conducted comprehensive product testing for optimal performance and reliability.

Shipping & Receiving Associate

TCS John Huxley
01.2021 - 03.2022
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Maintained a clean warehouse environment through diligent organization of materials and supplies necessary for daily operations.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Assisted in training new associates, sharing best practices for successful shipping and receiving operations.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.

Quality Control Auditor

Thales Dis USA
08.2018 - 12.2020
  • Enhanced product quality by conducting thorough audits and identifying areas for improvement.
  • Trained and reviewed work of junior personnel on departmental responsibilities.
  • Communicated effectively across departments regarding any findings from audits so that necessary adjustments could be made promptly.
  • Identified root causes of recurring issues, leading to the implementation of corrective actions that improved overall product performance.

Warehouse Associate

Jedwards International
04.2017 - 08.2018
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.

Education

Diploma - HVAC/R Technology Training Program

NETTTS – Technical Trades Division – HVAC/R Training Program
Pawtucket, RI
06.2025

Skills

  • Bi-lingual: English/Spanish
  • Forklift/Pallet Jack Experience
  • Ability to work well with groups of people
  • Proficient in most hand and power tools
  • Strong professionalism
  • Physically fit and able to lift
  • Strong computer and Microsoft office skills
  • Strong attention to detail and organization skills
  • Basic knowledge of refrigeration, natural gas, propane, electrical code etc

Certification

EPA Universal608

Timeline

HVAC Technician

Gem Plumbing & Heating
04.2024 - 11.2024

Quality Assurance Auditor

Ariston Thermo Group
04.2022 - 04.2024

Shipping & Receiving Associate

TCS John Huxley
01.2021 - 03.2022

Quality Control Auditor

Thales Dis USA
08.2018 - 12.2020

Warehouse Associate

Jedwards International
04.2017 - 08.2018
EPA Universal608

Diploma - HVAC/R Technology Training Program

NETTTS – Technical Trades Division – HVAC/R Training Program
Bismark Guzman Ogando