Julia Ferro
Warren,United States
Summary
Student with three years of work experience seeking part-time afternoon and weekend opportunities. Demonstrated ability to effectively balance academic and professional responsibilities. Strong work ethic and commitment to delivering results in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Hostess
Theo's Family Resturant
Warren, United States
07.2022 - Current
- Welcomed guests with a friendly demeanor, ensuring a positive first impression.
- Managed dining area flow by coordinating seating arrangements based on party size.
- Assisted in maintaining cleanliness and organization of the front-of-house area.
- Trained new staff members on hosting procedures and customer service standards.
Volunteer
St. Martin De'porres
Warren, United States
01.2020 - Current
- Assisted in organizing holiday baskets for families in need.
- Helped coordinate and serve at community events and mass services.
- Supported Vacation Bible School activities by engaging with children.
- Participated in fundraising activities, contributing to community outreach efforts.
Administrative Intern
Lansing Urgent Care
Lansing, United States
06.2024 - 09.2024
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Conducted thorough phone interviews with potential candidates for open positions, asking relevant questions to assess their qualifications and suitability.
- Provided feedback to hiring managers based on my assessment of the candidate during the phone interview.
- Scheduled follow-up calls with applicants as needed when requested by hiring manager or recruiter.
- Reviewed resumes and applications of potential interviewees prior to conducting the phone interview.
- Evaluated effectiveness of existing recruiting procedures related to telephone interviewing, providing recommendations for improvement as necessary.
- Monitored incoming calls and emails in order to ensure that all inquiries were answered in a timely manner.
Education
Bachelor of Arts - Criminal Justice in Addition To Psychology
Michigan State University
East Lansing, MI05-2029
High School Diploma -
Cousino High School
Warren, Michigan05-2025
Skills
- Problem Solving
- Communication
- Observant
- Team Player
- Reliable
- Customer service
- Administrative support
- Team collaboration
- Interviewing techniques
- Customer service expertise
- Guest relations
- Phone etiquette
- Time management
- Written communication
Hobbies and Interests
- Cross Country
- Track and Field
- Cousino High School's Green Team
- Cousino High School Leadership
Volunteer Experience
Volunteer, St. Martin De'porres, Warren, Michigan, 01/01/20, Present, Making holiday baskets for the struggling, Alter serving at mass, and Vacation Bible school staff.
Awards
- Cross Country Coaches Award, 11/01/24
- Co-captain of Cross-Country team, 09/01/24
- Track and Field Coaches Award, 06/01/24
- Cross-Country Patriot Award, 11/01/23
Timeline
Administrative Intern
Lansing Urgent Care
06.2024 - 09.2024
Hostess
Theo's Family Resturant
07.2022 - Current
Volunteer
St. Martin De'porres
01.2020 - Current
Bachelor of Arts - Criminal Justice in Addition To Psychology
Michigan State University
High School Diploma -
Cousino High School