Julia Fetsko
Pittsburgh,Pennsylvania
Summary
Supportive Marketing Intern talented in helping devise innovative solutions to unexpected challenges. Creative market strategist focused on enhancing business and meeting customer goals. Promotes business development through savvy product promotion and data-driven approaches.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Leader
North Park Lounge
01.2024 - Current
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Led cross-functional teams of about 10 individuals to execute projects on time, within budget, and with high-quality outcomes.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Sales Associate
Ross Park Mall
06.2020 - 05.2023
- Anticipated customer needs and provided them with high quality service while ensuring customer satisfaction
- Handled POS system transactions including credit, cash, exchanges, returns and refunds to ensure accurate cash flow, averaging about 150+ customers per day.
- Actively stayed informed about latest sales offerings and loyalty programs for seamless customer experience
- Provided customers with enjoyable experience.
Education
BBA - Marketing
Robert Morris University
Moon Township, Pennsylvania12.2024
Bachelor of Business Administration (BA) -
Kent State University
Kent, OH12.2022
Skills
- Excel
- Word
- PowerPoint
- Business Correspondence
- Data Analysis
- Content Creation
- Data Analytics
- Market Analysis
- Social Media Marketing
- Project Management
- Competitive Analysis
- Strategic Marketing
Significant Coursework
- Channel Management Logistics
- Strategic Asset Management
- Logistics Performance and Measurement
- Business Analystics
- Business Finance
- Marketing Research
- Consumer Behavior
Certification
Logistics Certification
Timeline
Team Leader
North Park Lounge
01.2024 - Current
Sales Associate
Ross Park Mall
06.2020 - 05.2023
BBA - Marketing
Robert Morris University
Bachelor of Business Administration (BA) -
Kent State University
Logistics Certification
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