Julia Fortunato
Stanhope
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Sales Associate
Sally Beauty
01.2024 - Current
- I consult customers about hair products, supplies, and color consult
- In charge of my metric system, such as hourly upts and atvs.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Babysitter/Nanny
No company involved
09.2020 - Current
- I've been a nanny / babysitter since my sophomore year of high school (2020-2024)
- Communicated positively with children and guardians.
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- I read to the children, help them with their schoolwork, and supervise all after-school activities
- When working with these children, I demonstrated compassion, outstanding communication, respect, and hygiene
- I consider myself extremely fortunate to have worked with such amazing families in this fulfilling job.
Panera Bread Associate
Panera Bread
02.2022 - 08.2022
- During my time at Panera I worked with customers of all types, worked with a large team at all times, stocked my station as well as kept it clean at all times
- I trained new personnel and was able to adapt to the environment very quickly and efficiently
- Being able to multitask was a huge part of the job and eventually helped me in the long run.
Assistant Manager
H O F
01.2020 - 08.2022
- Assisted the manager with client needs, scheduling, formulation input, experience with phorset database, upsell luxury hair care, and maintain a clean and organized work environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
Shoprite Cashier
ShopRite Supermarkets
02.2021 - 09.2021
- Worked as a cashier providing excellent customer service, keeping my station clean and organized at all times, handled cash, checks and food stamps
- Quickly accumulated to the system and the system of the work environment.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Education
No Degree - Speech Pathology
Sussex County Community College
05.2026
No Degree - Psychology
Seton Hall University
South Orange, NJ05.2023
High School Diploma -
Lenape Val Regional High School
Stanhope, NJ06.2022
Skills
- Customer service
- Communication skills
- Home health
- Agile
- Problem management
- Sentiment analytics
- Time management
- Teamwork
- Babysitting
- Childcare
- Sales
- Hospitality
- Computer skills
- Retail management
- Merchandising
- Cash handling
- Teaching
- Cash register
- Analytics
- Listening Skills
- Flexible Schedule
- Client Service
Volunteer Experience
St. Michael's Church, Netcong, NJ, 01/01/18, 03/01/20, Ran and organized fundraisers, watched over kids and worked at the booths.
Did "midnight runs, would make food, get clothing donations organize in bins, gave them basic essentials
serve hot beverages and soups to the homeless people in New York City.
Timeline
Sales Associate
Sally Beauty
01.2024 - Current
Panera Bread Associate
Panera Bread
02.2022 - 08.2022
Shoprite Cashier
ShopRite Supermarkets
02.2021 - 09.2021
Babysitter/Nanny
No company involved
09.2020 - Current
Assistant Manager
H O F
01.2020 - 08.2022
No Degree - Speech Pathology
Sussex County Community College
No Degree - Psychology
Seton Hall University
High School Diploma -
Lenape Val Regional High School