Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Julia Foster

Summary

Versatile and reliable employee with a diverse background in hospitality, healthcare, finance, and salon ownership. Brings a wealth of experience to the table. Expertise lies in analyzing working environments and devising effective solutions to enhance workflow, productivity, and overall income. Passionate about building and leading exceptional teams and achieving positive results. Natural ability to stay ahead of current trends and forecast future sales trends. Consistently delivers outstanding performance. Lifelong learner, always eager to acquire new skills and improve interpersonal relationships and techniques. Professional administrative leader with a proven track record in managing operations and optimizing workflow. Strength lies in fostering team collaboration and consistently achieving desired outcomes. Reliability and adaptability, coupled with strong organizational management and strategic planning skills, well-equipped to drive success in any role.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Manager

Twisted Tavern
05.2023 - Current
  • Streamlined communication processes to foster transparency among departments.
  • Coordinated recruitment efforts to attract top talent.
  • Implemented training programs for enhanced employee skills.
  • Managed and motivated employees to be productive and engaged in work.
  • Managed budgets for various departmental initiatives.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.

Manager

The Local House Bar & Restaurant
01.2022 - 04.2023
  • Supervised All front and back of house operations
  • Managed day-to-day operations
  • Handled opening and closing of restaurant
  • Handled marketing, advertising, inventory management and customer relations
  • Generated sales reports
  • Responsible for hiring new recruits
  • Prepared staff schedules
  • Balanced tills

Server/Bartender

Frankie Gianinos
04.2021 - 01.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Home Health Caregiver

Interim Health
01.2022 - 12.2022
  • Implemented individualized care plans tailored to each patient's specific medical and personal needs.
  • Operated home health monitoring devices to regularly check patients' vital signs and record data.
  • Performed wound care and dressing changes to promote healing and prevent infection.
  • Utilized lift equipment to safely transfer patients with limited mobility from bed to wheelchair.
  • Coordinated transportation for patients to attend medical appointments and social activities.
  • Assisted patients with daily living activities, improving their overall quality of life.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
  • Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
  • Developed strong relationships with patients and families through open communication channels and empathetic listening skills.

Externship Phlebotomist

Labcorp
03.2021
  • Venipuncture procedures
  • Patient check-in/evaluation
  • Verifying order accuracy
  • Properly prepare specimens to be sent to the lab for analysis

Server/Bartender

Texas Roadhouse
10.2020 - 04.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

General Manager

Motörhead's Bar & Grill
02.2018 - 10.2020
  • Company Overview: Motorhead's received 4 awards during my time as General Manager, 2 for Best New Restaurant, 1 for Best Gaming and one for Best Burger
  • Motorhead's received 4 awards during my time as General Manager, 2 for Best New Restaurant, 1 for Best Gaming and one for Best Burger

Owner and Operator

Julia's Salon
11.2003 - 07.2018
  • I was owner/operator of my own salon for 9 years
  • I did all profit/loss statement, tax collection/filing and business expenses, as well as retail sales, projections and product marketing
  • I developed relationships with my distribution partners and was able to produce sales through innovative and effective marketing strategies that we developed through collaboration and focused techniques
  • I was profitable from year 1 and continued substantial growth until my relocation to Missouri when I sold my salon.

Education

Certification in Phlebotomy -

St. Louis School of Phlebotomy
St. Louis, MO
03.2021

Trade School - Cosmetology

University of Spa & Cosmetology Arts
Springfield, IL
11.2004

Associates - Arts

Lincoln Land Community College
Springfield, IL
12.2002

High School Diploma - General Studies

Springfield Southeast High School
Springfield, IL
01.1997

Skills

  • Bartending
  • Sales management
  • Microsoft Excel
  • Cash handling
  • Procurement
  • Calendar management
  • Cash register
  • Microsoft Powerpoint
  • Office Management
  • Banking
  • Forecasting
  • Kitchen Management Experience
  • Google Docs
  • Microsoft Word
  • Customer service
  • Menu Planning
  • Retail sales
  • Profit & Loss
  • Accounting
  • Bookkeeping
  • Food Preparation
  • Human resources
  • Supervising experience
  • Driving
  • Microsoft Office
  • Purchasing
  • Pricing
  • Sales
  • Store management
  • Restaurant experience
  • Aloha POS
  • Balance sheet reconciliation
  • Assistant Manager Experience
  • Restaurant Management
  • Typing
  • General ledger accounting
  • Leadership
  • Accounting software
  • Hospitality
  • POS
  • Graphic design
  • Micros POS
  • Payroll
  • Labor Cost Analysis
  • Recruiting
  • Front desk
  • Phlebotomy
  • Basic math
  • Catering
  • Merchandising
  • Accounts payable
  • Serving
  • Food handling
  • Conflict management
  • Account management
  • Banquet Experience
  • Management
  • Inventory Control
  • QuickBooks
  • Account reconciliation
  • Events Management
  • Training & development
  • Employee Orientation
  • Quality Assurance
  • Food service
  • Food Safety
  • Customer relationship management
  • Cooking
  • Time Management
  • Negotiation
  • Culinary Experience
  • General ledger reconciliation
  • Order of draw
  • Specimen handling
  • Sample and specimen collection
  • Venipuncture
  • Patient care
  • Patient confidentiality
  • Butterfly needle technique

Certification

  • Certified Phlebotomy Technician
  • CPR Certification
  • Driver's License
  • Food Handler Certification - Manager, 01/01/23, 01/31/26
  • Manager's certificate, 12/01/03, 02/28/18
  • Cosmetology, 12/01/03, 02/28/18

Additional Information

I was owner/operator of my own salon for 9 years. I did all profit/loss statement, tax collection/filing and business expenses, as well as retail sales, projections and product marketing. I developed relationships with my distribution partners and was able to produce sales through innovative and effective marketing strategies that we developed through collaboration and focused techniques. I was profitable from year 1 and continued substantial growth until my relocation to Missouri when I sold my salon.

Timeline

Manager

Twisted Tavern
05.2023 - Current

Home Health Caregiver

Interim Health
01.2022 - 12.2022

Manager

The Local House Bar & Restaurant
01.2022 - 04.2023

Server/Bartender

Frankie Gianinos
04.2021 - 01.2022

Externship Phlebotomist

Labcorp
03.2021

Server/Bartender

Texas Roadhouse
10.2020 - 04.2021

General Manager

Motörhead's Bar & Grill
02.2018 - 10.2020

Owner and Operator

Julia's Salon
11.2003 - 07.2018

Certification in Phlebotomy -

St. Louis School of Phlebotomy

Trade School - Cosmetology

University of Spa & Cosmetology Arts

Associates - Arts

Lincoln Land Community College

High School Diploma - General Studies

Springfield Southeast High School

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Julia Foster