Julia Franck
Carson City,NV
Summary
Highly motivated professional with a background in interviewing vendors for the best possible pricing. An effective Purchasing Clerk with exemplary talents in handling seasonal demand and placing orders with accuracy. Smart and focused and willing to go the extra mile to complete tasks.
Overview
13
13
years of professional experience
Work History
Purchasing Clerk
PCC Structurals
09.2018 - 03.2024
- Organized purchasing files both physically and electronically for easy access during audits or reviews by management staff members.
- Tracked delivery status of outstanding purchase orders, providing updates to relevant departments as needed.
- Assisted in implementation of new procurement software, leading to improved data management and reporting capabilities.
- Verified accuracy of bills of lading, contracts and purchase requests.
- Coordinated with warehouse personnel to ensure proper receipt and storage of delivered goods upon arrival at facility.
- Evaluated proposals from potential vendors, ensuring selection based on quality, service, and pricing factors.
- Kept meticulous records of orders in computer system using Microsoft Excel .
- Collaborated with department heads to determine appropriate budgets for necessary purchases.
- Developed strong relationships with key suppliers, fostering a collaborative environment for effective negotiations.
- Ensured accuracy of purchase orders, minimizing errors and delays in deliveries.
- Streamlined purchasing processes for increased efficiency in order processing and delivery times.
- Managed invoice discrepancies by effectively communicating with vendors to resolve issues in a timely manner.
- Reduced costs with thorough research and comparison of product prices from multiple suppliers.
- Arranged movement of products from one company location to another.
- Participated in cross-functional teams to support continuous improvement initiatives within the organization''s supply chain operations.
- Contributed to annual budget planning process by accurately forecasting purchasing needs based on historical data analysis.
- Maintained complete documentation and records of all purchasing activities.
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Communicated frequently with stores and vendors to manage orders and verify revisions on purchase orders.
- Solved diverse supply chain problems involving numerous sources, logistics, and scheduling factors.
- Reviewed proposals, qualified vendors, and recommended optimal suppliers.
- Tracked inventory shipments and prepared spreadsheets detailing item information.
- Performed monthly reconciliation of open purchasing orders.
- Computed and created purchase orders in E-Requisition Application to monitor stock levels, verify purchase requisitions, and expedite customer orders.
- Computed and created purchase orders in Visibility to monitor stock levels, verify purchase requisitions, and expedite customer orders.
- Determined lowest possible cost, factoring in quality, and reliability and negotiated favorable contracts.
- Managed database of vendor details and pricing information to maintain organization.
- Maintained effective and lasting vendor relationships through dynamic communication, collaboration, and intelligent questioning skills.
- Understands and complies with established standards for tooling and calibration.
- Collaborates with Process Engineering, machine shop, FDV, FZM Departments to ensure timely calibration external tooling as needed per ISO 17025 business standards.
- Communicates with direct manager the status of PM’s and calibrations. Keeps daily and monthly reports updated.
- Working knowledge of machine tooling maintenance requirements and basic inventory control concepts
Collections Representative II
Harley Davidson Financial Services
09.2015 - 09.2018
- Achieved performance goals on consistent basis.
- Processed payments and contracts on accounts.
- Counseled debtors on payment options and arranged installment agreements.
- Improved collections efficiency by implementing strategic negotiation techniques and customer service skills.
- Handled 80-200 outbound and inbound calls daily with goal of collecting owed debt.
- Used skip tracing resources to locate debtors and updated information in company system.
- Reviewed collection reports to determine status of collections and amounts of outstanding balances.
- Negotiated to collect balance in full.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Conducted thorough credit evaluations to minimize risk exposure and contribute to overall portfolio health.
- Demonstrated exceptional problem-solving abilities in addressing complex collection scenarios, leading to successful resolutions.
- Played key role in reducing account aging by proactively identifying at-risk accounts and initiating early intervention measures.
- Exhibited strong time management skills, prioritizing tasks based on urgency and potential impact on business objectives.
- Managed high volume of inbound and outbound calls, achieving daily targets for contacts and commitments to pay.
- Handled highly sensitive information responsibly while maintaining strict confidentiality standards.
- Used scripted conversation prompts to convey current account information and obtain payments.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Adapted quickly to changing priorities, maintaining high level of performance and attention to detail in fast-paced collections environment.
- Increased team productivity by providing training and support on best practices in debt recovery strategies.
- Reduced delinquency rates for assigned accounts through persistent follow-up and effective communication.
- Maintained accurate records of all collection activities, ensuring compliance with company policies and industry regulations.
- Trained new team members on scripts, company services, and collection strategies.
Assistant Manager
Dollar Loan Center
09.2011 - 09.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained clean, safe, and organized store environment to enhance customer experience.
- Managed team of 2-3 employees while performing 80-120 external/internal collection calls per day from customers.
- Developed strong working relationships with staff, fostering positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Mentored team members to enhance professional development and accountability in workplace.
- Collaborated with management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within workplace by encouraging collaboration among staff members on various projects tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Education
GED -
Carson High School
Carson City, NV06.1994
Skills
- Invoice Verification
- Documentation And Reporting
- Warehouse Management
- Procurement strategy
- Import-Export Regulations
- Supply Chain Optimization
- Order tracking
- Price comparison
- Vendor relationships
- Documentation Management
- Accounts Receivable
- Price dispute resolution
Additional Information
Professional References Available Upon Request
Timeline
Purchasing Clerk
PCC Structurals
09.2018 - 03.2024
Collections Representative II
Harley Davidson Financial Services
09.2015 - 09.2018
Assistant Manager
Dollar Loan Center
09.2011 - 09.2015
GED -
Carson High School
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