Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Julia Gamarra

Julia Gamarra

Summary

Dynamic bilingual professional with extensive experience in international customer service, travel coordination, and guest relations. Proven expertise in logistics and event planning, complemented by a strong foundation in cultural awareness and client engagement. Eager to leverage diverse skills and a passion for hospitality to create memorable guest experiences.

Overview

2
2
years of professional experience

Work History

Social Media Manager Intern

Education Office of the Embassy of Spain
10.2024 - Current
  • Collaborate weekly with Spanish Education advisors and interns to create and manage content for the embassy's North American Language and Culture Assistant Program (NALCAP) social media platforms.
  • Responsible for answering questions regarding the NALCAP’s application process, including the visa requirements, application materials, and cultural expectations.
  • Coordinate logistics (e.g., engagement, website traffic, conversions) and marketing efforts for the advertisement of NALCAP.
  • Organized and facilitated pre-departure briefings for international program participants, guiding them through housing searches, banking setup, and visa/documentation procedures to ensure a smooth relocation experience.

Teacher

Santiago Ramón Y Cajal School
10.2023 - 06.2025
  • Developed curriculum through lesson plans and activities for biliterate cultural classes in various subjects like English, Natural and Social Sciences.
  • Participated in out-of-school activities, including field trips, multicultural weeks, and school exchanges.
  • Coordinated with my team of teachers to assess student progression in English language acquisition and fluency.

Sales Intern

Tracera
08.2024 - 12.2024
  • Expanded Tracera’s customer base in the US market through phone and email sequencing.
  • Conducted market research to identify potential clients with CRM tools like [Apollo, HubSpot, Nooks, etc.], managing sales pipelines, and tracking progress.
  • Supported the sales cycle from networking and prospecting leads to closing deals, and collaborating with the sales team, achieving the annual sales goal.
  • Prepared detailed sales performance reports and presented insights to senior leadership, influencing key business strategies.

Human Resources Intern

The World
05.2023 - 09.2023
  • Coordinated domestic and international travel for seafarers and other employees, including booking flights, hotels, and transportation to ensure seamless itineraries.
  • Processed and secured essential identification documents for domestic and international travel, ensuring compliance with industry and international regulations.
  • Performed credit card reconciliations, updated and maintained the HR newsletter, coordinated company events and functions, and distributed general office communication and employee benefit administration and filing.
  • Managed schedules for HR leadership.
  • Responsible for all incoming and outgoing international freight mail, which included knowledge of customs clearance procedures.

Education

Bachelor of Science - International Studies, Minor in Spanish

University of Central Florida
05-2023

Skills

  • Hospitality & Guest Experience Travel & Booking
  • Coordination Event & Program Management
  • Microsoft Office 365 CRM: HubSpot, Apollo
  • Cultural Sensitivity & Conflict Resolution
  • Digital Engagement & Customer Communication
  • Event promotion
  • Teamwork and collaboration
  • Social media strategy
  • Reception management
  • Recordkeeping & Documentation

Accomplishments

  • Increased the social media of the North American Language Assistants Program by 20% and achieved the highest number of applications since the program's start.
  • Achieved a 100% student pass rate on official English language exams for two consecutive years in a bilingual classroom.
  • Met or exceeded target of 5 new client acquisitions per month, accelerating customer base expansion and supporting quarterly sales objectives at Tracera.

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Social Media Manager Intern

Education Office of the Embassy of Spain
10.2024 - Current

Sales Intern

Tracera
08.2024 - 12.2024

Teacher

Santiago Ramón Y Cajal School
10.2023 - 06.2025

Human Resources Intern

The World
05.2023 - 09.2023

Bachelor of Science - International Studies, Minor in Spanish

University of Central Florida

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