Julia Gatto
Tallahassee,FL
Summary
Versatile professional with experience in labor, sales, and hospitality, skilled in engaging with high-profile clients. Proven ability to organize events, manage scheduling, and coordinate operations efficiently, while maintaining exceptional customer service and attention to detail.
Overview
8
8
years of professional experience
Work History
Personal Assistant
Swedish Ventures
Palm Beach, Florida
10.2025 - Current
- Managed daily schedules for executives and coordinated meetings effectively.
- Assisted in planning events, coordinating logistics, and managing vendor relationships.
- Handled confidential information with discretion while maintaining communication flow.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Checked personal and professional activities to remind employer of priority tasks and deadlines.
Team Member (Sales & Guest Experience)
Raw Juice
Boca Raton, FL
08.2025 - Current
- Deliver premium, white-glove service at the counter: greet, discover preferences, and guide guests to higher-value items and bundles.
- Educate customers on product ingredients, benefits, and use-cases to build trust and increase average order value.
- Consistently meet or exceed shift targets for add-ons (shots, boosts, snacks) and loyalty sign-ups through clear value communication.
- Maintain impeccable presentation and speed-of-service standards while ensuring order accuracy and POS reconciliation.
Equestrian Assistant
Cumberland Acres
Wellington, FL
03.2025 - Current
- Assisted in daily care routines for horses and facility maintenance.
- Managed feeding schedules and nutrition plans for all equine residents.
- Supported training sessions by providing hands-on assistance to trainers.
- Organized equestrian events, including scheduling and participant coordination.
- Scheduled training for riders and jockeys on specific horses.
Hostess • Guest Relations (Premium Dining)
Buccan
Palm Beach Island, FL
05.2023 - 06.2024
- Managed first impressions for a high-demand, upscale restaurant; set tone for exceptional service and upsell opportunities.
- Coordinated waitlist/VIP seating with poise; communicated with servers to optimize table turns without sacrificing guest experience.
- Maintained cleanliness and organization of the host stand and entrance area.
- Coordinated waitlists, communicating wait times clearly to guests.
Camp Counselor (Seasonal)
Youth Sports Programs
Palm Beach, Florida
05.2018 - 05.2022
- Led soccer and multi-sport activities; coached fundamentals, teamwork, and resilience.
- Communicated clearly with parents and staff; modeled leadership and responsibility.
- Supervised daily activities for campers, ensuring a safe and engaging environment.
- Summers (3 seasons)
Education
BBA - Business Management
Florida State University
Tallahassee, FL05-2028
Associate of Arts -
Tallahassee Community College
Tallahassee, FL06-2025
Skills
- Consultative and value-based selling
- High-end customer experience
- Upselling
- Cross-selling
- Objection handling
- Relationship building and referrals
- Pipeline hygiene and follow-up (CRM basics)
- POS accuracy
- Cash handling
- Visual merchandising and brand standards
- Time management
- Team collaboration
- Excel (lookups, pivot basics)
- PowerPoint
- Effective communication
RELEVANT COURSEWORK
- Managerial Finance
- Risk Management
- Business Law
- Excel/Analytics
- Entrepreneurship & Leadership
ADDITIONAL HIGHLIGHTS
- Recognized for reliability and upbeat, guest-first attitude in fast-paced environments.
- Trusted to handle opening/closing duties and cash reconciliation with accuracy.
Timeline
Personal Assistant
Swedish Ventures
10.2025 - Current
Team Member (Sales & Guest Experience)
Raw Juice
08.2025 - Current
Equestrian Assistant
Cumberland Acres
03.2025 - Current
Hostess • Guest Relations (Premium Dining)
Buccan
05.2023 - 06.2024
Camp Counselor (Seasonal)
Youth Sports Programs
05.2018 - 05.2022
BBA - Business Management
Florida State University
Associate of Arts -
Tallahassee Community College