Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Julia Gingras

Orange City,FL

Summary

An attentive and self-motivated individual who always pays extra attention to small details. I am eager to share my skills and abilities as a member of your team. Additionally, I'm determined to expand my knowledge and skills as a part of your company.

Overview

5
5
years of professional experience
1
1
Certification

Work History

INSURANCE SALES AGENT

Ignitist
03.2023 - Current
  • Prepared quotes and proposals based on clients' requirements and needs
  • Processed payments from customers in accordance with established payment methods
  • Maintained an organized filing system for client records
  • Provided detailed information about policy options, costs, and coverage levels.

INSURANCE SALES AGENT/MEMBER SERVICES

Together Health
08.2021 - 12.2022
  • Explained features, advantages and disadvantages of various policies to promote sale of insurance plans
  • Resolved conflicts between customers and the company through effective problem-solving techniques
  • Analyzed customer data to identify suitable insurance options
  • Provided detailed information about policy options, costs, and coverage levels
  • Responded to customer inquiries and requests relating to insurance.

CUSTOMER SERVICE REPRESENTATIVE

Sykes, Chase Bank
01.2021 - 08.2021
  • Maintained a high level of professionalism when dealing with difficult customers
  • Maintained logs and documentation to detail key information regarding incoming and outgoing calls
  • Met daily customer service quotas with a focus on quality
  • Assisted with processing refunds, exchanges, booking flights, hotels, etc
  • Completed tasks using Amadeus software.

OFFICE MANAGER

Total Pest Services
01.2019 - 02.2021
  • Managed day-to-day operations of the office, such as ordering supplies, maintaining equipment and managing calendars
  • Responded to customer inquiries via phone or email in a professional manner
  • Created and maintained filing systems to ensure accurate record keeping
  • Processed payrolls on a biweekly basis using accounting software
  • Assisted with the development of marketing and promotional materials
  • Created schedules for all technicians and scheduled their routes each day.

Education

Daytona State College
Daytona Beach, FL

Skills

  • Account Management
  • Customer Retention
  • Interpersonal Skills
  • Appointment Management
  • Highly Organized
  • Detail Oriented
  • Time Management
  • Multitasking
  • Attention to detail
  • Rapport Building

Certification

2-40 Health Insurance License

Timeline

INSURANCE SALES AGENT

Ignitist
03.2023 - Current

INSURANCE SALES AGENT/MEMBER SERVICES

Together Health
08.2021 - 12.2022

CUSTOMER SERVICE REPRESENTATIVE

Sykes, Chase Bank
01.2021 - 08.2021

OFFICE MANAGER

Total Pest Services
01.2019 - 02.2021

Daytona State College

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Julia Gingras