Julia Giroux
Buffalo,Ny
Summary
Organized and detail-oriented individual with proven ability to effectively manage and motivate student learning. Collaborates with fellow professionals to promote stimulating learning environment. Offers strong organizational and student engagement skills. Eager to be in an educational setting and work with children of all age groups.
Overview
7
7
years of professional experience
Work History
Sales Associate
VarData
10.2023 - Current
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Monitored and ordered supplies and materials to keep office well stocked.
- Quoted customers pricing based on products in house and through vendors
- Created and followed through with sales orders and purchase orders
Appointment Coordinator
West Herr Automotive
06.2021 - 10.2023
- Scheduled appointments for customers in person or over telephone.
- Called and rescheduled appointments for clients.
- Assessed customer needs and responded to customer emails and calls.
- Directed telephone calls to appropriate parties.
- Answered phone calls and answered questions from potential customers.
- Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
- Handled complaints and questions, and re-directed calls to other team members.
- Communicated with management to provide feedback on value and productiveness of appointment setting process.
- Acted as first point of contact and set appointments for prospective clients.
- Entered daily data in computer systems and documented office activities.
- Used provided call list to sort, organize and prioritize before making outbound calls to potential customers.
- Scheduled and confirmed appointments and meetings for senior management team.
- Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
- Utilized CRM system to track and manage leads, keeping appointments organized.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Floor Associate
Valu Home Centers
06.2020 - 07.2021
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Hostess
Olive Garden
04.2020 - 06.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
Delta Technician
Delta Sonic Car Wash Systems
05.2017 - 03.2020
- Organized work to meet demanding production goals.
- Maintained quality assurance and customer satisfaction objectives.
- Maintained compliance with regulatory standards and safety requirements.
- Achieved customer satisfaction by providing high-quality professional service.
- Kept customer areas clean and tidy to maintain professional, hygienic standards.
- Greeted customers and assessed needs to recommend suitable car wash services.
- Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
Education
No Degree - Elementary Education
Erie Community College
Buffalo, NY2023
Maryvale High School
Cheektowaga, NY06.2019
No Degree - Interior Design
Cazenovia College
Cazenovia, NY2019
Skills
- Activity Planning
- Student Tutoring
- Adaptable
- Elementary Education
- Microsoft Office
- Activity Management
- Lesson Plan Implementation
Timeline
Sales Associate
VarData
10.2023 - Current
Appointment Coordinator
West Herr Automotive
06.2021 - 10.2023
Floor Associate
Valu Home Centers
06.2020 - 07.2021
Hostess
Olive Garden
04.2020 - 06.2021
Delta Technician
Delta Sonic Car Wash Systems
05.2017 - 03.2020
No Degree - Elementary Education
Erie Community College
Maryvale High School
No Degree - Interior Design
Cazenovia College
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