JULIA GOMEZ

• Coordinated schedules, managed service requests, and ensured compliance with health and safety standards, demonstrating strong organizational skills and attention to detail.
• Developed and maintained relationships with external agencies to provide additional resources and support, showcasing strong communication and problem-solving abilities.
• Supervised a housekeeping team, coordinated the schedule, ordered products, and ensured rules were followed and requests were completed in member's home
• Assisted new residents with orientation, helping them acclimate to the community setting
• Collaborated with external agencies to provide additional resources and support for residents as needed
• Conducted regular inspections of living quarters to ensure compliance with health and safety standards.
• Scheduled appointments with vendors or maintenance and filed the invoices

●Managed the floral department, maintaining product availability, and assisting customers in English and Spanish to select floral products that met their needs.
● Actively communicated product offerings, promotions, and services, driving sales and creating a positive experience for customers.
● Trained and mentored team members, focusing on customer satisfaction, inventory management,
and efficient sales practices.
● Ensured high standards of customer service through personalized recommendations and attentive follow-up.

● Provided exceptional customer service by engaging with customers, answering questions, and helping them select produce items, offering advice in English and Spanish
● Assisted with inventory management and stock replenishment, ensuring product availability and
efficient sales operations.
● Collaborated with team members to maintain a clean, organized sales floor and execute in-store
promotions.

• Ensured compliance with food safety standards when handling produce items.