Julia Granstrom
Phoenix,AZ
Summary
Goal-oriented recruiting professional motivated to achieve demanding targets under tight deadlines. Proficient in developing and overseeing diverse candidate pipelines, marketing plans and advertising strategies. Motivated individual with over 10 years of experience in customer service and sales.
Overview
10
10
years of professional experience
Work History
Personal Time Off
NA
04.2024 - 10.2024
Account Manager/Recruiter- Medical Staffing
LRS Healthcare
08.2016 - 03.2024
- Developed and maintained client relationships
- Cultivated and maintained strong relationships with medical professionals to ensure successful staffing placements
- Sourced and maintained 20-55 healthcare travelers in pre-Covid19, Covid19, and post-Covid19 markets
- Navigated various VMS, database, and communication systems including BlueSky, Bullhorn, Sense, Textus, and DocuSign
- Built profiles, negotiated pay packages, oversaw traveler onboarding, assisted with traveler payroll, and addressed hospital/vendor billing issues on a daily basis
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Hit weekly talk time metrics: 6-8 hrs per week, 175 -250 calls per week
- Received monthly Presidents Club acknowledgement for consistently ranking in the top 10% of producers
Sales Representative/Freight Broker
HCI Logistics
03.2015 - 08.2016
- Sourced local warehouses via phone or out-door sales metrics in order to obtain new business
- Orchestrated timely and efficient transportation of goods
- Scheduled and monitored shipments, guaranteeing prompt delivery and exceptional customer satisfaction
- Cultivated and maintained strong relationships with carriers, securing competitive rates and driving cost savings
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Education
Bachelor's Degree - Business Communications
Arizona State University
Tempe, AZ05.2014
Skills
- Relationship Building
- Account Management
- Customer Service
- Teamwork and Collaboration
- Client Relations
- Goal-Oriented
- CRM proficiency
- Cold calling skills
- Invoice balancing
- Persuasive Negotiations
Timeline
Personal Time Off
NA
04.2024 - 10.2024
Account Manager/Recruiter- Medical Staffing
LRS Healthcare
08.2016 - 03.2024
Sales Representative/Freight Broker
HCI Logistics
03.2015 - 08.2016
Bachelor's Degree - Business Communications
Arizona State University
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